Sr Anlst IT Bus Analysis - BS07EE

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.

The Sr. Business Analyst position is an exciting opportunity working with external Group Benefits (GB) customers to enable strategic data connections with their Enrollment and HRIS platforms. The Sr. Business Analyst provides guidance to staff, management and project teams in the area of data integration. Working with our external clients, technology platform partners and GB business partners (Operations, Implementation, Sales, Claims, Client Relationship Managers, Product), the Sr. Business Analyst role will drive consultative conversations to determine the best data solution option for the Customer. The Sr. Business Analyst is responsible for implementing timely, high quality inbound and outbound data connections using Application Programming Interfaces (API’s) and traditional Electronic Data Interface (EDI) File Feeds to support complex client needs. The Sr. Business Analyst will use a variety of skills such as relationship building, adaptability, consultation, data driven decision making and project management skills to prioritize work, respond to multiple deadlines, and balance concurrent tasks successfully in a fast-paced environment. The Sr. Business Analyst will spend approximately 25 percent of their time performing customer facing activities in calls and videoconferences.

Responsibilities:

• Lead complex Leave Management and National Account Customer data integration implementations providing consultative support with data exchange options involving API and File Feeds.

• Co-lead technical implementation calls with Implementation Managers on topics related to complex data exchange and key integration requirements thereof.

• Owns HR Tech Platform relationship to perform integration configuration and testing activities for our customers.

• Coordinate testing with internal partner teams and provide meaningful, consolidated feedback for the customer and their vendor partners.

• Quickly troubleshoot and problem solve customer and vendor file data issues.

• Partner with Best Practices and Internal team to build and maintain strong routines for updating all content on all processes, internal and external vendor capabilities.

• Provide mentoring and training support for junior Business Analysts

Qualifications:

• Expert knowledge of various data exchange options – File Feeds and API’s.

• Expert knowledge of data analysis tools such as SQL and MS Excel including advanced formulas and functions.

• Advanced Knowledge of Insurance claims practices, processing, and customer experience.

• Ability to craft and manage documentation that supports the effective delivery of technology that meets specific customer and business needs.

• Ability to recognize customer data sensitivity and limit use and distribution of protected information to the minimum amount required.

• Ability to critically analyze data, problem solve, make judgments as to reliability/accuracy of information received and support business performance.

• Ability to multi-task while demonstrating the ability to prioritize and manage time effectively.

• Strong leadership and conflict resolution skills.

• Be the face of the Hartford in building strong relationships with external clients, external technology platform partners and Implementation Team.

Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:

$96,080 - $144,120

Equal Opportunity Employer/Females/Minorities/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

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Human achievement is at the heart of what we do.

We believe that with the right encouragement and support, people are capable of achieving amazing things.

We put our belief into action by ensuring individuals and businesses are well protected, and by going even further – making an impact in ways that go beyond an insurance policy.

Nearly 19,000 employees use their unique talents in careers that span a variety of disciplines – from developing the latest technology to creating and promoting our products to evaluating future financial risks.

We’re also committed to programs that drive education and support volunteerism, which put human beings first. We do it because it’s the right thing to do, and because when our customers, communities and employees succeed, we all do.

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