Job Information
Amazon Campaign & Creative Manager I, Amazon Advertising in Heredia, Costa Rica
Description
At Amazon Advertising, we operate at the intersection of advertising and eCommerce to offer advertisers a rich array of media solutions across Amazon’s mobile and desktop websites, proprietary devices and placements including Alexa and Fire TV, Prime Video Ads, Live Sports Sponsorships, and Amazon's Programmatic Demand Side Platform (DSP). We are looking for a highly motivated Campaign and Creative Manager (CCM) who is passionate about helping advertisers make strategic, analytically driven media and creative decisions that transform the campaign launch experience through innovative, tailored advertising services.
Key job responsibilities
· Become a knowledgeable partner on Amazon Advertising solutions and a key stakeholder in advertiser relationships
· Project manage the execution of advertising campaigns with internal Design, AdOps, Sales, and Quality Assurance teams, as well as external stakeholders
· Educate advertisers on Amazon policies, creative best practices, and established workflows (SOPs) that support seamless campaign execution.
· Dive deep to deliver recommendations that optimize key campaign performance KPIs and remove blockers to enable the activation of new product solutions for advertisers.
· Identify roadblocks that surface during the campaign life-cycle and recommend improvements to campaign workflows that address common blockers.
· Manage product/workflow improvement projects with internal stakeholders to improve team/vertical efficiencies.
· Deliver against key business metrics and goals that uphold a high-bar in the quality of services provided to advertisers, further supporting long-term growth and success for advertisers at Amazon Ads.
A day in the life
CCMs deliver high-quality work by leveraging services and solutions that achieve advertiser success while ensuring the highest level of ease of doing business with Amazon Ads. As the campaign expert, you will earn trust to foster frustration-free advertiser experiences that empower advertisers to launch seamless, high-performing, full-funnel Display, Video, and Audio (DVA) campaigns by enabling new product capabilities, delivering data-driven creative strategy recommendations, and providing ongoing advertiser education while holding a high bar for the end customer experience. CCMs provide efficient and accurate campaign management and identify opportunities to continuously improve our workflows and implement best practices across stakeholders and teams, delivering results that matter for our advertisers’ long-term growth.
About the team
Amazon Ads helps brands create experiences that delight customers and deliver meaningful results. Our ad solutions—including sponsored, display, video, audio, and custom ads—leverage Amazon’s innovations and insights to find, attract, and engage intended audiences throughout their daily journey. With a range of flexible pricing and buying models, including managed services and programmatic ad buying, these solutions help businesses build brand awareness, increase product sales, and more. We start with the customer and work backwards in everything we do, including advertising.
Our team provides a fast-paced environment that thrives on creativity, experimentation, and innovation; you will grow and broaden your skills as a leader through continual opportunities to think big and deliver results. We have a broad mix of experience levels and tenure that help us foster an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to provide opportunities that will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.
At Amazon Ads, we embrace our differences and committed to furthering our culture of inclusion. We have 13 employee-led affinity groups, sometimes known as employee resource groups, which bring employees together across businesses and locations around the world. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
Basic Qualifications
2-3 years relevant experience in digital media, advertising and/or account management in a client-facing role.
Experience in programmatic advertising and providing hands-on service in DSPs
Experience analyzing data and best practices to assess performance drivers
Preferred Qualifications
Bachelor's degree or equivalent, 2-3 years of relevant experience.
Experience with annual brand and media planning that contribute to advertiser growth.
Adaptable and quick to learn new processes and tools, demonstrating strong technical/operational capabilities.
Self-directed, goal-oriented and flexible, enjoying working in a fast-paced and at times ambiguous environment.
Excellent organization, relationship-building and communication (written and verbal) skills.
Ability to convey messages, push back when required and sustain relationships with internal and external stakeholders.
Experience with MS Office, Photoshop, and Salesforce.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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