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Houghton Building Supply Counter Sales Associate in Houghton, Michigan

Houghton Building Supply is seeking a full-time Counter Sales Associate to join their team in Houghton, Michigan. All levels of experience are encouraged to apply. This position works with customers, answers telephone inquiries, and maintains products/merchandising displays and pricing. If you like working in a fast-paced environment and enjoy helping others, we want to hear from you!

WHAT WE OFFER • Starting pay based on experience. • Health insurance at no cost to the employee, with family plans available. • 401k retirement plan. • Paid time off and paid holidays. • Employee discount on building materials. • Apparel provided by the company. • Full-time position working Monday-Friday (9am-5pm) rotating Saturdays (8am-1pm).

WHAT YOU WILL DO • Meet and greet customers. • Maintain a friendly and helpful manner at all times. • Direct customers to the appropriate estimator or specialist for their needs. • Become familiar with store products and their location. • Complete sales, take payments, process returns; identify defective products. • Complete small special orders or requests for non-stock items. • Help with scheduling deliveries or rental reservations. • Assist with inventory receiving and cycle counting as needed. • Maintain product pricing and displays on the retail floor. • Stock shelves and catalog displays as needed. • Keep displays clean, organized, and attractive in appearance. • Tag products for sale or promotions. • Handle customer complaints in a positive and constructive manner.

WHAT WE ARE LOOKING FOR • Previous experience working with building materials and supplies preferred. • You are positive, enjoy helping others, and make customers feel valued. • Someone detail-minded and organized---accuracy is second nature to you. • You take customer complaints as an opportunity to improve. • You are comfortable with computers and learning new software. • Can have a solid understanding of most products with-in 12 months of hire. • You have a great work ethic and show up on time. • You are adaptable, require little to no supervision, and can jump in to help others when needed.

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