Luce Street, Houston, TX 77087, USA | HS | Hourly | Full Time

Hunton Services, a division of Hunton Group in Houston, TX (www.huntongroup.com), has a new and exciting opportunity for you to join our organization as a Field Supervisor. The selected candidate will oversee the daily workload of the Light Commercial Unit, ensuring periodic updates to the Area Service Manager, and providing technical expertise to the team while training technicians to enhance service pull-through work.

Come work for an industry leader that has been recognized both locally and nationally as one of Top Places to Work!

Responsibilities:

• Manage larger quoted jobs and schedule subcontractors.

• Conduct engagement meetings with Technicians and assist in creating agendas for Safety meetings.

• Perform Quality Control inspections jobsites and set schedule for each month.

• Audit Preventative Maintenance inspections an average once per week with technicians.

• Identify specific training opportunities for less experienced technicians and assist in the development of the soft skills required for customer interactions.

• Formalize onboarding processes for new hires and audit costs and scopes associated with low-performing contracts.

• Hold weekly meetings with Area Service Manager and meet with customers and primary LCU technicians at least twice a month.

• Review problematic jobs and underperforming contracts, and initiate discussion for process improvements.

• Gather feedback from technicians on concerns and meet weekly with the Resource Coordinator to review scheduling of critical jobs.

• Mentor technicians and provide on-the-job training as needed, ensuring billing of 50% of time monthly.

• Disseminate important tech updates from Factory to Field and assist the Sales team in identifying new business opportunities.

• Actively promote a safety culture within the LCU team.

• Become proficient in utilizing Wennsoft and understanding service financials.

• Participate in yearly reviews of technicians, survey large jobs before estimating, and assist in identifying/recruiting other field personnel.

• Survey large jobs prior to estimating.

• Foster communication with other teams and divisions.

• Able to take in feedback or concerns from technicians.

• Perform any other duties as assigned.

  Required Skills/Abilities:

• Excellent interpersonal and customer service skills.

• Strong organizational skills with attention to detail.

• Proficient problem-solving and analytical skills.

• Extensive knowledge of HVAC systems and equipment.

• Ability to operate power and hand tools, as well as thermometers, pressure gauges, and other testing devices to evaluate HVAC systems.

• Physically fit to work on HVAC units and able to withstand work in settings with extreme cold or extreme heat, depending on time of year.

• Capable of prolonged periods of standing, kneeling, crawling, or climbing ladders.

• Must be able to lift 50 pounds at a time.

  Education and Experience:

• High school diploma or equivalent required.

• Vocational/technical school training or apprenticeship required.

• Five years of related experience preferred.

• Internal candidates are encouraged to complete the application, specifying their current division and team. They should also inform their supervisor of their intent to apply for this role.