This job was posted by https://idahoworks.gov : For more information, please see: https://idahoworks.gov/jobs/2339557

City of Idaho Falls

Zoo Guest Services Specialist

SALARY

\$14.0 0 Hourly

LOCATION

Idaho Falls, ID

JOB TYPE

DEPARTMENT

Temporary

Parks and Recreation

JOB NUMBER

DIVISION

2025-0228

Parks Zoo

OPENING DATE

0 2 / 28/20 25

CLOSING DATE Continuous

General Purpose

The City of Idaho Falls is accepting applications for Zoo Guest Services Specialist. This position performs cashiering and

related guest service duties at the Idaho Falls Zoo including providing high quality customer service, cashiering, admissions

and retail support, and may assist in food preparation and sales at the zoo\'s concessions with the goal of enhancing the

guest experience at the Idaho Falls Zoo .

This position is temporary in nature and typically works approximately 20 to 40 hours per week including evenings,

holidays, and weekends.

Essential Functions

Duties include:

Interacting with and assist zoo guests in a helpful and highly positive manner

Operating a digital point of sale and inventory control software to perform admissions and retail sales

Handling money, making change, and balancing a till

Processing Zoological Society memberships

Accurately filling out financial records

Stocking merchandise in and maintaining the zoo gift shop - preparing and handling, cook and prepare foods.

Taking reservations and processing payments for zoo programs

Performing as the zoo\'s mascot, a costumed character

Assisting with, organizing, and on occasion leading zoo special events

Assisting with setup, organization, and on occasion leading zoo special events

Other duties as assigned

Minimum Qualifications

1. Minimum Qualifications:

A. Sufficient education and training to demonstrate an ability or aptitude to perform above duties.

AND

B. Experience in retail sales, and /or food preparation, customer service, and cash handling desirable.

OR

C. An equivalent combination of education and experience.

2. Knowledge , Skills and Abilities :

Knowledge of retail food service sales and food preparation customer service

Ability to generate daily retail and /or admissions financial records

Knowledge of the Spanish language (speaking) is also highly desirable

3. Special Qualifications :

MUST be available to be scheduled an y/all 7 days per week. Schedule frequently includes weekends , holidays and

occasional evenings. Must exhibit excellent customer service skills and be able to work both as a team and independently.

Must follow all zoo safety protocols and procedures. Must be able to lift 25 pounds.

Final candidates will be subject to a background check prior to employment. Candidates under 18 years of age will require

a parent or guardian signature on the background check form.

The final candidate may be subject to a background check.

Work Environment

Tasks require a variety of minimal physical activiti es. Physical demands include walking, standing, stooping, sitting,

reaching, lifting, etc. Talking, hearing, reading and seeing required in the daily performance of job duties. Exposure to

weather, environmental hazards and dangers resulting from working around dangerous animals and equipment are

moderate . Mental application utilizes memory for details, emotional stability and discriminating thinking and creative

problem solving .

• City of Idaho Falls
• General Purpose
• Essential Functions
• Minimum Qualifications
• Work Environment