Job Title:

Enterprise Architect

Job Description

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

The Concentrix Catalyst team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.

Title –Enterprise Architect

Remote (USA)

Job Description:

We are seeking a highly skilled and experienced Enterprise Solution Architect to join our dynamic team. The ideal candidate will have a robust background in Northstar and Transformational architecture projects. This role will involve leading the design, development, and implementation of enterprise-level telecommunications solutions, ensuring alignment with the strategic goals and Northstar initiatives.

Key Responsibilities:

1. Enterprise Architecture Development:

• Design and develop comprehensive enterprise architecture solutions for telecom systems, ensuring scalability, reliability, and security.

• Lead architectural reviews and present recommendations to stakeholders and executive management.

• Ensuring Governance & IT Standards are followed and adhered to.

2. Northstar Initiatives:

• Drive the execution of Northstar, transformational initiatives, aligning technology solutions with business objectives and future-state visions.

• Collaborate with cross-functional teams to ensure Northstar initiatives are integrated seamlessly into the enterprise architecture.

• Understanding the impacts across multiple domains

3. Technical Leadership:

• Provide technical leadership and guidance to development teams, ensuring adherence to architectural standards and best practices.

4. Stakeholder Collaboration:

• Work closely with business leaders, project managers, and other stakeholders to understand business requirements and translate them into technical solutions, HLD documents, keeping in mind impacts across the org.

• Communicate complex technical concepts effectively to non-technical stakeholders.

5. Technology Evaluation and Selection:

• Evaluate and recommend new technologies and tools to enhance the telecom infrastructure and support strategic goals.

• Lead proof-of-concept initiatives to validate new technologies and approaches.

6. Solution Design and Implementation:

• Oversee the design and implementation of end-to-end telecom solutions, ensuring they meet performance, security, and compliance requirements.

• Develop detailed technical documentation, including architecture diagrams, design specifications, and implementation plans.

7. Continuous Improvement:

• Identify opportunities for process improvements and optimization within the telecom infrastructure.

• Stay current with industry trends and emerging technologies to ensure the organization remains at the forefront of telecom innovation.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology.

• Experience in Telecom, Retail, Cable, Banking.

• Looking for proven enterprise Northstar, Transformational Work, A large conversions project, migration, etc. Work that is Enterprise in scale that touched multiple domains (compliance, security, care, billing, the CRM, Frontend, etc.)

• Experience with Biz Design (this is used for documentation)

• Sequence Diagrams

• 10+ years of experience as an architect

• Proven experience with Northstar initiatives and a strong understanding of their impact on enterprise architecture.

• Strong understanding of enterprise architecture frameworks

• Excellent problem-solving skills

• Excellent communication skills.

Salary Range:

The base salary range for this position is $109,749 - 164,623, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.

The position will be posted till 04/16/2025.

Location:

USA, TX, Work-at-Home

Language Requirements:

Time Type:

Full time

Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

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Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.

For more information regarding your EEO rights as an applicant, please visit the following websites:

•English (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf)

•Spanish (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRightsSp6.12.pdf)

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If you wish to review the Affirmative Action Plan, please click here (https://jobs.concentrix.com/global/en/affirmative-action) .