Job Information
Amazon Process Engineer/Change Manager, Turkey Operations in Istanbul, Turkey
Description
About Amazon
At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Whatever customers want, Amazon will find the means to deliver it.
Amazon Operations
Operations is at the heart of Amazon business. We are known for our speed, accuracy and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. In these key roles, you’ll come in to help us exceed productivity goals and deliver against our customer promises. Our scale is expansive and our presence is growing. Our goal is simple: to offer the world’s greatest selection of products and services with the world’s best customer experience. With your help, Amazon will continue to enable people to discover new worlds and implement innovation. This is your chance to make history.
The Role
Amazon is seeking Site Process Engineers to work in the Process Engineering (PE) team. The site process engineer for this role will be based in Istanbul.
The PE team is a group of operational leaders driving process stabilization, standardization and continuous improvement for the Africa, Middle East, and Turkey (AMET) Customer Fulfillment Network. This team is essential to establish best in class network performance across all process paths, accelerate implementation of technological advancements and to strengthen the technical acumen and process knowledge for the operational leaders across the FC network. As AMET continues to rapidly grow the FC footprint and infuse the organization with new talent, we need to ensure the operations teams are equipped with the functional expertise to successfully deliver expected gains for technology advances and network wide process improvements. The team would drive process control and shifting mean performance with the outcome of minimizing variation between shifts, building and region, to deliver strong OP performance. The team will work closely with the Amazon Customer Excellence Systems (ACES), specifically with Process System Engineering (PSE), ACES PM, launch teams, operations engineering and reliability and maintenance (RME) teams to improve the input metrics for each of the process paths by prioritizing and channeling resources to address gaps in these input metrics.
Key job responsibilities
As a Site Process Engineer, you will have the opportunity to work alongside closely with the FC Operations while keeping high collaboration with Regional PEs and Process. As a Site Process Engineer, you will be responsible to deploy initiatives, build networking and relationship in the FC and drive compliance for the initiatives within an assigned timeline. This role requires the ability to demonstrate ownership for your initiatives, understand the initiatives in details, and influence to deliver meaningful results translating to tangible productivity and efficiency gains in your own FC. Some of the position’s key responsibilities include:
Work on Variation Reduction identifying the top opportunities in the FC in comparison with the other AMET FCs. Start from the bottom 50% processes, looking for the input metrics to be improved and implement the improvement action plan following the standard SIM templates
Work on Continuous Improvement with the FC
Own the deployment of all the AMET network initiatives assigned to the FC, making sure that they are executed with the right timeline, reaching the compliance. Support the FC to commit on test and pilot for the AMET Projects in order to avoid delays and make sure that projects are then deployed and reviewed in all the AMET FCs.
Partnership with the FC Ops
Be ready to support or lead AMET Projects to expand the initial scope and coordinate more than one FC. This opportunity is really important to improve project management skills and to deal with external stakeholders.
Ability to travel as needed within your area of responsibility. Domestic and regional travel estimate average: 0-10%. (Subject to change based on business need).
Basic Qualifications
Degree from an accredited institution (engineering is preferred)
Highly proficient in both spoken and written English (Common European Framework of Reference C1) and local language
Experience from Industrial Engineering, Business Process Engineering, Quality, Operations or Logistics
Project Portfolio Management experience
Preferred Qualifications
Strong professional experience with Lean, Six Sigma and Kaizen methodologies
Relevant knowledge of change management and continuous improvement methodologies
Strong ability interpreting & communicating analytics and presenting to senior leadership
Excellent communication skills and detail orientation
Ability to thrive in a fast-paced environment,
Ability to motivate team
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