The Data Privacy Group Manager is primarily responsible for ensuring business and operational compliance with all Data privacy-related laws and regulations driving enterprise-wide adoption of a data privacy discipline and culture to support Citi’s business strategies and is focused on improving Data Privacy to fuel opportunity, innovation and business value. This role is responsible for overseeing and managing the firm’s Data Privacy strategy and ensuring compliance with enterprise-wide Data Privacy Policy, standards and procedures of Citi. This role will also continuously improve the reliability and maturity of Citi’s privacy practices.

Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication may be necessary. Full management responsibility of a team or multiple teams.

Responsibilities:

• Manage a team or a functional area, while maintaining appropriate staffing requirements to meet operational needs; operate as a “player / coach”

• Responsible for the overall direction, coordination, implementation, execution, control and completion of the program / project and associated dependencies

• Influences and negotiates with senior leaders (across functions); may communicate and coordinate with external parties i.e., third party vendors

• Leads and directs a team of professionals, including management of people, to include performance evaluation, compensation, hiring, disciplinary actions/terminations and budget approval

• Implement the organization’s strategic management of and compliance to Data Privacy for the enterprise to perform more accurately, efficiently, and productively, and better engage with internal and external stakeholders

• Execute and champion a framework for governance of Data Privacy across the organization, including the operating and accountability model

• Promote Privacy by Design and drive improvements into the mechanics of how teams incorporate compliance and privacy-by-design into operations and product life cycles

• Execute enterprise-wide risk reduction metrics and reporting framework

• Embed data privacy culture throughout the organization and role model the importance of data privacy governance across the Enterprise

• Collaborate with Technology, Operations, Information Security, Risk management, Compliance and other organizations across Citi to develop and implement privacy solutions to ensure alignment between Citi’s Global Cyber Security and Privacy and Data protection practices and programs

• Implement practices that comply with data protection and privacy regulations

• Communicate the value of Data Privacy and its impact on the bank’s business to stakeholders

• Deliver tools, trainings, templates, and other resources to be leveraged by the business to support data privacy compliance across the enterprise

• Review business processes to ensure the best practices are followed around the handling and use of personal information

• Lead execution of operational elements of risk mitigation plans for Impact Assessments

• Preparation of clear, accurate and timely reports and escalations on privacy and data protection risks, risk mitigation measures and compliance activities

• Support the investigation and remediation of privacy incidents

Qualifications:

• ​10+ years of relevant experience in data governance, including 10+ years’ managerial experience

• Deep knowledge of data privacy, along with an understanding of regulatory, compliance, risk management and financial management concerns including subject matter expertise in data privacy laws, rules, regulations, and industry standards

• Sound judgement with the ability to take a leadership position on all Data Privacy issues within Citi on all Data Strategy and Transformation related issues

• Communicates effectively, develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences; able to drive consensus, and influence relationships at all levels

• Collaborates effectively by building partnerships and working well with others to meet shared objectives

• Ability to gain confidence and trust of others through honesty, integrity and authenticity

• Strong negotiation, influencing and stakeholder management skills across a variety of stakeholders at different levels

• Optimizes work processes by balancing effective / efficient processes with a focus on continuous improvement. Demonstrates ability to balance between understanding the “big picture” while paying close attention to detail

• Organizational savvy; understands systems, management processes, knows where to go for information and how to interpret them

Education

• Bachelor's/University degree, Master's degree preferred

Job Family Group:

Data Governance

Job Family:

Data Privacy

Time Type:

Full time

Primary Location:

Jacksonville Florida United States

Primary Location Full Time Salary Range:

$130,880.00 - $196,320.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Anticipated Posting Close Date:

Jun 20, 2024

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm) .

View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo_aa_policy.pdf) .

View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)

Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.