Sr. Platform Enablement Manager

The Sr. Platform Enablement Manager oversees the deployment, adoption, and optimization of technology platforms within the organization. This role collaborates with various departments to ensure that platforms are leveraged to their full potential, driving efficiency, productivity, and innovation. The manager will provide strategic guidance, training, and support to ensure that users are effectively utilizing the platforms. The Platform Enablement Manager Sr will be expected to provide leadership and be a mentor for the rest of the platform enablement team as well as be tasked complex projects to oversee and guide to completion.

Key Responsibilities and Duties

• Develops and implements strategies for platform utilization that align with business goals. Identifies opportunities for platform enhancements and new features. Conducts market research to stay updated on the latest platform trends and technologies.

• Leads the deployment and integration of new platforms and technologies. Coordinates with IT and other departments to ensure seamless implementation. Manages vendor relationships and oversees the procurement of platform solutions.

• Works closely with stakeholders to gather requirements and feedback. Communicates platform benefits and updates to the organization. Fosters a culture of continuous improvement and innovation through platform usage.

• Designs and provides training programs for users to maximize platform adoption. Provides ongoing support and troubleshooting for platform-related issues. Creates and maintains comprehensive user documentation and guides.

• Monitors platform performance and usage metrics to identify areas for improvement. Implements changes and updates to optimize platform functionality and user experience. Conducts regular reviews and audits to ensure platform compliance and security.

• Manages more complex platforms that that have major bank dependencies.

• Makes high-impact decisions regarding platform architecture, balancing scalability, security, and cost effectiveness.

• Manages relationships with third-party vendors, negotiating contracts and ensuring service level agreements are met.

Educational Requirements

• University (Degree) Preferred

Work Experience

• 5+ Years Required; 7+ Years Preferred

Physical Requirements

• Physical Requirements: Sedentary Work

Career Level

8IC

Commercial Banking experience is strongly preferred.

Hybrid work is a minimum of four days a week, one flexible day for remote work.

Posting end date: 3/2/25

Job Seeker Notice

EverBank, N.A. ("EverBank") is a nationwide specialty bank providing high-value products and services to consumer and commercial clients nationwide. As a pioneer in online banking, we offer convenient digital access for clients 24/7, in addition to phone banking services and a network of financial centers.

EverBank's commitment is to deliver to our clients high-performing, high-yield solutions backed by exceptional service, always giving them the advantage they expect, to make the most of their money.

VEVRAA Federal Contractor

Member FDIC

Notice to Job Seekers (https://everbank.com/about/careers/notice-to-job-seekers)

Pay Range $117,300 - $158,700

EverBank, N.A. is an equal opportunity (EEO) employer, dedicated to maintaining a work environment free of bias, harassment, discrimination and retaliation. As an EEO employer, EverBank expressly prohibits discrimination, harassment and retaliation based on protected characteristics such as race, creed, ethnicity, color, age, religion, sex, sex stereotype, pregnancy, sexual orientation, gender, gender identity, gender expression, transgender status, marital status, national origin, ancestry, physical or mental disability, genetic history and information, or military or veteran status. Providing a safe, inclusive environment is a priority at EverBank and, consistent with that mission, EverBank considers all qualified applicants for employment regardless of protected status.

We will not discharge or in any other manner discriminate against associates or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another associate or applicant. However, associates who have access to the compensation information of other associates or applicants as a part of their essential job functions cannot disclose the pay of other associates or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by us, or (c) consistent with our legal duty to furnish information.