JOB REQUIREMENTS: Overview The Director of Community Engagement brings our passion for making lives better to the community through connecting with our stakeholders, local nonprofits, and local public health departments. The Director actively engages with and builds relationships with underserved communities. The Director conducts direct outreach to underserved communities, such as group education and attendance at community events. The Director identifies opportunities to coordinate care and improve access to Mercyhealth services, including planning outreach and conducting training for frontline staff and providers. The Director maintains current knowledge of health disparities and participates in the development of culturally sensitive training and patient outreach materials. Other duties may be assigned. Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES Represents Mercyhealth\'s mission and values to external community stakeholders Works with and develops rapport with diverse populations in individual and group settings Uses feedback from external stakeholders to identify opportunities for Mercyhealth to better engage underserved communities in our service areas Performs outreach in diverse locations, including churches, social events, outdoor gatherings, health fairs, and other venues Collaborates with interdisciplinary staff to share community feedback and review internal and external data related to patient experience, health disparities, community health needs Supports development of action plans intended to impact patient experience, health disparities, and community health priorities Identifies opportunities for staff and provider upskilling and collaborates as needed with Organizational Development to develop training materials Actively participates in community coalitions as requested CULTURE OF EXCELLENCE BEHAVIOR EXPECTATIONS To perform the job successfully, an individual should demonstrate the following behavior expectations: Quality - Follows policies and procedures; adapts to and manages changes in the environment; Demonstrates accuracy and thoroughness giving attention to details; Looks for ways to improve and promote quality; Applies feedback to improve performance; Manages time and prioritizes effectively to achieve organizational goals. Service - Responds promptly to requests for service and assistance; Follows the Mercyhealth Critical Moments of service; Meets commitments; Abides by MH confidentiality and security agreement; Shows respect and sensitivity for cultural differences; and effectively communicates information to partners; Thinks system wide regarding processes and functions. Partnering - Shows commitment to the Mission of Mercyhealth and Culture of Excellence through all words and actions; Exhibits objectivity and openness to other\'s views;... For full info follow application link. EOE&AA/M/F/Vet/Disabled. Mercy is an equal employment opportunity employer functioning under Affirmative Action Plans. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/E167B1BB15F549A7