Description

We’re expanding our Learning team within Amazon Operations! If you’re interested in joining a business where you can achieve amazing results and put smiles on people’s faces, this could be the role for you.

The Last Mile Learning Associate works with Operations Managers, Area Managers and associates. Constantly improves the long-term capabilities of the area to which he/she is assigned.

The ideal candidate will have Excellent communication skills, comfortable talking in front of a group as well as one-on-one with an individual, able to give and receive feedback effectively. Ability to follow up and meets time commitments and deadlines, is goal oriented, gives insight to area managers. Works hard for the success of others, constantly remains “customer obsessed”. Demonstrates a positive “can do” demeanor and has fun and gains energy from working with others. Measure Associate performance around Safety, Quality, and Productivity applies learning tools to improve operation metrics . Improves associates' job-related skills; develops, maintains and applies learning tools (methods, checklists and skill building agreements) to encourage associate development, assists in driving success of peak and non-peak training plans.

The Learning Associate will achieve this objective by:

· Executing all standard trainer tasks as outlined on Trainer Standard Work Checklist

· Delivering network standard training

· Partnering with Operations Leaders to Evaluate and improve training processes within work areas

· Directly coaching associates to improve job performance

· Managing training compliance to ensure accurate training records are housed correctly

Basic Qualifications

Bachelor Degree graduate - BA/Bcom/BE/Btech or equivalent

Proficiency in computer usage, email, MS Office Suite

Organization skills -

Able to handle multiple and changing projects/priorities

Ability to prioritize, manage and complete projects with tight deadlines

Willingness to work in different areas as required by training needs

Arabic speaker with professional English level Availability to work in different shifts.

Preferred Qualifications

Prior training, teaching or presentation experience

Previous experience as a trainer

Willingness to work different shifts

Shift hours for this position may be different from the standard production shifts

Willingness to work in different areas as required by training needs

Excellent attendance

Candidates must be very organized and able to handle multiple and changing projects/priorities

Willingness to participate in and support the Operational Excellence initiatives

Ability to converse or translate English content into Arabic

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.