Description

AWS is seeking a driven and talented Business Operations Lead to play a critical role on our Worldwide Public Sector National Security and Defense Business Operations team. This role is an important point of coordination between the WWPS government sales teams, finance teams, and AWS technical organizations, and is responsible for driving scalable operational mechanisms, creating strategic narratives, and running the operational cadence to drive growth in secure government regions.

Data analysis is at the core of Amazon’s culture, and your work will have a direct impact on decision-making and strategy for our organization. Close partnership with leaders and organizations outside of your immediate team will be necessary, as you will compile data and information that will influence decisions at the most senior levels in Amazon. The successful candidate will have excellent analytical abilities, strong business acumen and judgement, and superior communication skills, along with a passion for pursuing operational excellence.

This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.

Key job responsibilities

• Develop and manage dashboards, scorecards, and performance reporting for senior Sales Directors, VPs, and the WWPS leadership team in order to manage and accelerate the business

• Extract raw usage and financial data from business databases and data warehouse, and perform analytics to produce meaningful insights that influence decision making

• Support stakeholders with analysis, ad-hoc data requests, meetings/presentations, and strategic planning activities

• Partner with cross-functional teams to implement process improvements, create new solutions, and resolve complex problems

• Evaluate and advise on ways to improve data quality and ensure data integrity and consistency across multiple domains/systems

A day in the life

About AWS

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

About the team

The AWS Worldwide Public Sector National Security and Defense Business Operations team drives strategic program usage, benefits, and sales execution for AWS Sellers working in the National Security and Defense Markets, accelerating revenue growth, profitability, and transformation with Public Sector end customers. We pride ourselves on thinking big, delivering exceptional results for our customers, and working across AWS as #OneTeam.

Basic Qualifications

• Bachelor's degree or equivalent

• Experience conducting sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations

• Experience defining, refining and implementing sales processes, procedures and policies or equivalent

• Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.

• Current, active US Government Security Clearance of TS/SCI with Polygraph

Preferred Qualifications

• Master's degree or equivalent

• Experience working within a high-growth, technology company

• Experience using Salesforce (or other CRM tool) or BI tools

• Experience presenting to senior leadership

• Experience conducting large scale data analysis to support business decision making

• Motivated, proactive self-starter with proven track record of exhibiting sound business judgement

• Able to operate successfully in a lean, fast-paced organization

• Experience using SQL and advanced data mining techniques

• Exceptional verbal and written communications skills

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $120,500/year in our lowest geographic market up to $199,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.