Learning and Development (L&D) Operations Administrator

General Information

Req #

WD00078157

Career area:

Sales Support

Country/Region:

India

State:

Karnataka

City:

BANGALORE

Date:

Tuesday, February 11, 2025

Working time:

Full-time

Additional Locations :

• India - Karnātaka - Bangalore

• India - Karnātaka - BANGALORE

Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com , and read about the latest news via ourStoryHub (https://news.lenovo.com/) .

Description and Requirements

Summary

The International Sales Organization (ISO) Sales Enablement Academy (SEA) charter is to ensure Lenovo’s teams of sellers have the skills, knowledge, and behaviors needed to be the premier sellers in Lenovo’s Channel and Customer-facing markets.

As a Learning and Development (L&D) Operations Administrator, you play a key role in supporting our Learning Management System (LMS) expert and ensuring the smooth execution of various L&D initiatives. Your responsibilities include LMS management, participation tracking and reporting, learning session coordination, assisting with stakeholder communication updates, and other tasks that could arise to support the success of the L&D team.

Members of the ISO SEA team are highly collaborative, innovative, and quality-focused with the singular goal to build one of the best Learning and Development organizations in the industry. As a member of this team, you bring high motivation, innovation balanced with practicality, and ingenuity.

This position is an excellent opportunity to gain hands-on experience and start your career in L&D at a leading technology company.

Key Responsibilities:

• Learning Management System (LMS) support

• Assist in uploading courses, creating classes, and setting up quizzes and assessments

• Maintain learning plans and certifications as directed by the LMS expert

• Provide support for LMS-related queries and troubleshooting

• Attendance tracking and reporting support

• Generate and maintain training progress reports, participant completion rates, and other key metrics

• Support data validation and ensure the accuracy of reports and dashboards

• L&D learning session support

• Support the L&D team in planning and executing end-to-end learning session logistics, including sending invites, tracking participant attendance, and ensuring full participant completion

• Ensure all necessary materials and resources are prepared and distributed for training sessions

• Stakeholder communication support

• Assist in updating communications to stakeholders on the progress of learning initiatives

• Act as a point of contact for internal teams, ensuring alignment and smooth collaboration

Minimum requirements

• Excellent working with details and detailed processes

• Able to quickly build expertise using various learning-related systems, tools, and applications, such as those used to collect participant feedback data, learning program development and delivery status

• Able to organize time and materials to complete complex tasks within deadlines

• Able to build productive relationships with ISO SEA team members and internal partners across Lenovo’s world-wide geographies

• Flexibility and adaptability to take on additional responsibilities as the role evolves and organizational needs change

• Excellent written and oral communications skills

Education requirements

• Minimum requirement: Bachelor’s degree

Qualifications:

• Basic understanding of computer systems and software applications; familiarity with LMS platforms is a plus but not required

• Proficient using Microsoft Office Suite (Word, Excel, PowerPoint)

• Strong analytical, problem-solving, and communication skills

• Able to handle multiple tasks and manage priorities effectively

• Eagerness to learn and solve problems as they arise

Additional Locations :

• India - Karnātaka - Bangalore

• India - Karnātaka - BANGALORE

• India

• India - Karnātaka

• India - Karnātaka - Bangalore , * India - Karnātaka - BANGALORE

NOTICE FOR PUBLIC

At Lenovo, we follow strict policies and legal compliance for our recruitment process, which includes role alignment, employment terms discussion, final selection and offer approval, and recording transactions in our internal system. Interviews may be conducted via audio, video, or in-person depending on the role, and you will always meet with an official Lenovo representative.

Please beware of fraudulent recruiters posing as Lenovo representatives. They may request cash deposits or personal information. Always apply through official Lenovo channels and never share sensitive information. Lenovo does not solicit money or sensitive information from applicants and will not request payments for training or equipment.

Kindly verify job offers through the official Lenovo careers page (https://jobs.lenovo.com/en_US/careers) or contact IndiaTA@lenovo.com. Stay informed and cautious to protect yourself from recruitment fraud. Report any suspicious activity to local authorities.