Job Description:

Job Title: Care CoordinatorLocation: Kirksville, MOEmployment Type: Full Time

Job Summary:Are you an organized and detail-oriented professional with a passion for supporting healthcare teams? Join our team at Preferred Family Healthcare.In this role, you'll be responsible for tracking client activity, submitting reports to the Department of Mental Health, and serving as a resource for the Healthcare Homes team and other clinical teams. Your contributions will ensure the smooth operation of the Healthcare Homes program and compliance with all relevant regulations. Kirksville, MO offers a variety of events and activities to choose from. Whether it’s visiting the state park, stopping by the farmers market, being engaged in the college and universities, or enjoying community events and businesses. Kirksville is a community driven hub with a high quality of life. Join us in making a difference in the lives of our clients and advancing your career!

Position Perks & Benefits:

• 29 Days of PTO

• Competitive Pay

• Employee benefits package - health, dental, vision, retirement, life, & more**

• Competitive 401(k) Retirement Savings Plan – up to 5% match for Part-Time and Full-Time employees

• Company-paid basic life insurance

• Emergency Medical Leave Program

• Flexible Spending Accounts – healthcare and dependent child-care

• Health & Wellness Program

• Employee Assistance Program (EAP)

• Employee Discount Program

• Mileage Reimbursement

Key Responsibilities:

• Provide general clerical support to the Healthcare Homes (HCH) Director and Team as needed.

• Assist in distributing and coordinating reports to the HCH Team, Community Support Specialists (CSS), and community providers.

• Serve as a Cyber Access Practice Administrator, responsible for maintaining user accounts, monitoring agency usage, and prescriber reports, and promoting the use of Direct Inform.

• Provide technical assistance to the HCH Team and CSSs on the use of Care Manager and Cyber Access.

• Track and ensure all required client screenings and reporting measures are completed and submitted appropriately.

• Attend state-required meetings and trainings.

• Maintain a monthly log of HCH activities and complete the monthly HCH Team Log as needed.

• Prepare reports to be submitted to the HCH Director and Assistant Director before submission to the Department of Mental Health (DMH) each month.

• Respond to Quality Assurance procedures, cooperate with utilization review processes, and follow the Clinical Records Department's established procedures, rules, and regulations.

• Perform other special functions as assigned.

Education and/or Experience Qualifications:

• High school diploma or GED required.

Knowledge, Skills, and Abilities:

• Competency in Microsoft Office and Microsoft Access.

• Strong communication skills.

• Excellent organizational skills.

• Ability to implement new and innovative programs.

Supervisory Requirements:

• None.​

Brightli is on a Mission:A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance use care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we value diversity, equity, and inclusion in our workforce and encourage applications from individuals from diverse backgrounds and experiences. If you are passionate about empowering your local communities and promoting health equity, we invite you to join our mission-driven organization that is committed to building a diverse, equitable, inclusive, and authentic workplace.

We are an Equal Opportunity and Affirmative Action Employer, and encourage applications from all qualified individuals without regard to race, color, religion, sex, gender identity, gender expression, sexual orientation, national origin, age, marital status, disability or veteran status, or to other non-work related factors.

Preferred Family Healthcare is a Smoke and Tobacco Free Workplace.

About Brightli

Brightli is on a mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance use care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. We are doing this by forming a new behavioral health organization under new model. Under one parent company, multiple organizations are able to collaborate, share resources and system supports, increase recruiting and retention efforts, increase access to specialized care, and meet the growing demand for behavioral and addiction recovery care.

Brightli’s top-line subsidiaries include Burrell Behavioral Health (Burrell), Preferred Family Healthcare (PFH), Southeast Missouri Behavioral Health (SEMO), Firefly, Adult and Child Health, and Places for People. While these organizations operate independently and are governed by separate board of directors, their operations and services benefit from this model. Alone, organizations may be able to navigate the current tumultuous healthcare environment, but we believe that together we can do so much more than survive. Our communities need us now more than ever, and by working together we are ready to answer their call for years to come.

Brightli Snapshot

• 200 locations

• 4 states

• 19 subsidiaries and/or affiliates

• 5k+ employees