Industry Operations Manager

Date Posted: Feb 28, 2025

Requisition ID: 457717

Location:

Kokomo, IN, US, 46901

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a diverse range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

At the State of Indiana, we don’t just talk about diversity and inclusion—we make it our goal to create a welcoming, accessible, and equitable workplace with a workforce that is representative of Indiana's population. As a proud equal opportunity employer, reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role.

About the Indiana Department of Correction (DOC):

We promote public safety by providing meaningful, effective opportunities for successful re-entry. As the model of best correctional practices, we strive to return productive citizens to our communities and inspire a culture of accountability, integrity, and professionalism.

Role Overview:

As the Industry Operations Manager in this role, you will serve at the senior level of administration in Indiana Correctional Industries (ICI). You will be responsible for overseeing all administrative, technical, and supervisory roles and industry manufacturing operations at the institutional level. This includes operations in multiple correctional institutions throughout Indiana. This role supports Miami Correctional Facility.

Salary Statement:

The salary for this position traditionally starts at $67,314.00 but may be commensurate with education or work experience.

A Day in the Life:

The essential functions of this role are as follows:

• Plan and maintain work systems, procedures and policies that enable and encourage optimum performance of each operation and obtainment of goals.

• Establish and maintain relevant controls and feedback systems to monitor operations.

• Monitor and direct necessary corrective measures in the areas of shop productivity, shipping performance, quality reports, performance against standards and material usage.

• Evaluate the efficiency of operations according to organizational objectives and applies improvements where needed.

• Monitor expenditures, review, and analyze the fiscal status of the operation.

• Assist in the preparation and development of annual and biennial budgets to include building and equipment needs, staffing, trucking requirements, production capacity and offender workforce needs.

• Provide leadership and oversight of assigned areas, operations, construction projects and safety and environmental management. 

• Develop programs and methods to improve the manufacturing, warehousing, and production process, as well as quality control, shrinkage, safety, and environmental deficiencies.

• Offer operational advice relating to industry plant performance, production schedules, manufacturing processes, product quality, material and labor reporting, preventive maintenance, shop safety and environmental health management.

• Analyze work force utilization, facility industry shop layout, and operational data to determine efficient utilization of offender workers and equipment.

• Review the production and delivery schedule for assigned areas.

• Communicate with sales, procurement, engineering staff, plant management and Plant Supervisors/Foreman on production schedule problems, plant projects to implement production lines and offer creative ideas to cut costs, improve efficiency and control quality.

• Perform work in accordance with approved health and safety practices.

• Initiate, as needed, new or replacement equipment justification, specifications, suggested vendors, and related documents pertaining to the shop operations.

• Encourage active offender participation in the United States Department of Labor Apprentice Programs and other re-entry programs.

• Recruit, select, onboard, and train employees to ensure role responsibilities and expectations are clearly understood while providing opportunities to continue professional development.

• Set expectations, measure progress, provide ongoing feedback, and evaluate the performance of employees. Ensure work adheres to quality standards, deadlines, and proper procedures.

• Some essential functions of this position may be performed onsite at the agency’s worksite or other assigned worksites while some essential functions of this position may be eligible for work from home authorization in accordance with policy. Remote work authorization is not automatic and is dependent upon operational needs and agency approval.

The job profile is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

This position is exempt from overtime compensation for additional work hours which may be required to complete essential functions or other assigned work. Exempt employees may work more than 75 hours in a pay period without additional compensation and must report a minimum of 75 hours per pay period of work hours and/or paid leave taken to receive their base biweekly salary.

What You'll Need for Success:

You must meet the following requirements to be considered for employment:

• Knowledge of organizational effectiveness and operations management.

• Familiarity with business and financial principles.

• Excellent communication skills.

• Outstanding organizational skills.

• Ability to establish program goals, priorities and methodology.

• Ability to comprehend, analyze, interpret and correlate technical material and make recommendations on implementation in current programs.

• Thorough knowledge of the theories, principles, practices and methodology of administrative management.

• Ability to be creative in developing alternatives to meet departments needs.

• Ability to delegate work, set clear direction, and manage workflow.

• Ability to effectively give feedback, provide guidance or corrective action, coach, and develop employee skillsets.

• Able to perform essential functions with or without reasonable accommodation.

Supervisory Responsibilities/Direct Reports:

This role may provide direct supervision for one or more staff members.

Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefit package for full-time employees which includes:

• Three (3) medical plan options (including RX coverage) as well as vision and dental plans

• Wellness Rewards Program: Complete wellness activities to earn gift card rewards

• Health savings account, which includes bi-weekly state contribution

• Flexible work scheduling options, including the potential for hybrid remote work for employees whose work may be performed outside state facilities

• Deferred compensation 457B account (similar to 401k plan) with employer match

• Two (2) fully-funded pension plan options

• A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:

• 150 hours of paid new parent leave

• Up to 15 hours of paid community service leave

• Combined 180 hours of paid vacation, personal, and sick leave time off

• 12 paid holidays, 14 on election years

• Education Reimbursement Program

• Group life insurance

• Referral Bonus program

• Employee assistance program that allows for covered behavioral health visits

• Qualified employer for the Public Service Loan Forgiveness Program

• Free Parking for most positions

• Free LinkedIn Learning access

  Equal Employment Opportunity:

  The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Our policy is to provide equal employment opportunity to all people in all aspects of employer-employee relations without discrimination because of race, color, creed, religion, sex, national origin, ancestry, age, sexual orientation, gender identity, physical or mental disability, or veteran status. We will comply with the spirit as well as the letter of all applicable state and federal laws.

  If you are a qualified individual with a disability and require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.

  The State of Indiana has established a culture that welcomes equity, inclusion, and opportunity for all employees and applicants. We encourage you to apply if you feel you have the transferrable skills to be successful in this position and we look forward to reviewing your application.

  Current Employee? Click here (https://performancemanager8.successfactors.com/sf/careers/jobsearch?bplte_company=indianaoff) to apply.