Under minimal supervision employs customer-centered design principles, skills, methods, and technologies and knowledge of business/product design and development as part of the FedEx Dataworks design team.

The Product Designer Senior is responsible for bringing innovative ideas, new solutions, and strategic vision to life through outstanding design—no matter what the medium, but especially visual design. This team is highly collaborative, creative, and scrappy. As a member of the team, you'll explore problem and opportunity spaces in new technologies, new products/services, and new ways of working. This role is critical to bringing ideas and solutions to life with great design.

Who you are:

You're always up for a challenge, are ready to jump into collaborative teamwork, and understand the significance of delivering work of second-to-none quality. You are comfortable with ambiguity and continuous iterations, and you’re a self-starter that will do what it takes/learn what is needed to get the job done right. You’ll be mentored by more senior team members in customer-centered design principles, skills, methods, and technologies but you are curious and have an eagerness to learn and grow your design skill set without guidance from others.

What you'll do:

• Leads conversations based on organizational strategy and principles to create alignment. Facilitates discussions across teams, ensuring that everyone has an opportunity to share their opinion and be heard, and that discussion outcomes tie to stated goals;

• Guides discussions toward decisions, clarifies user experience strategy, and gets buy-in;

• Works collaboratively with stakeholders to sketch potential use cases or user flows;

• Creates highly detaileddesign artifacts (flows, journey maps, service blueprints, wires, mocks, prototypes, specs, related documentation)to clearly communicate a compelling desired future state for the product;

• Develops and maintains UI components, patterns, and guidelines for a cohesive user experience;

• Creates and manages design documentation, including libraries, style guides, and patterns;

• Organizes content and navigation effectively on an application level (e.g., sitemap) and screen level (e.g., wireframe). Plans and executes card sorting activities with appropriate stakeholders;

• Works with a Lead UX Researcher to select the appropriate research techniques;

• Capture and synthesize information from usability tests, discovery sessions, on-site research and more into actionable insights and recommendations. Understands the various types of user research and when to use them;

• Set appropriate deliverables based on those results and prioritized by the product team. Works within the projects limitations as needed;

• Persuasively present your work internally and externally to articulate design direction;

• Collaborate with other designers and developers to finalize designs and to ensure technical feasibility, with Engineering Leads and Product Owners to capture and write requirements.

What we're looking for:

+ + 4 years’ experience delivering successful designs that leverage and contribute to a complex Design System;

• Bachelor's degree/equivalent in Design, Business, or related field;

• A portfolio of work showcasinga strong sense of visual design;

• Some Experience collaborating with cross-functional teams in fast-paced environments;

• Proven ability to work cross-team and synthesize feedback and input from stakeholders;

• Knowledge or work experience in design, design thinking, or related discipline;

• Ability to use Figma & Adobe Creative Suite to create design solutions leveraginga design system;

• Proficiency in Figma’s auto-layout, components, libraries, branching, styles, and variables;

• Exceptional attention to detail and a passion for delivering pixel-perfect design assets;

• Good interpersonal skills;

• Good written and verbal communication skills.

Nice to Have:

• Experience with or passion for web3, ecommerce, and/or supply chain;

• Experience in product design, interaction design, responsive mobile and native mobile design, information design, and information architecture;

• Experience conducting user research and usability testing;

• Ability to justify design decisions and articulate alternative design approaches.