Company Description

Work with Us. Change the World.

At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.

There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We're one global team driven by our common purpose to deliver a better world. Join us.

Job Description

About Enterprise Capabilities

Enterprise Capabilities is a service-led organization within AECOM enabling access to a global talent pool. With offices in India, China, Spain, Poland, Romania and the Philippines, our teams of technical professionals provide around the clock project support helping AECOM teams around the world to deliver faster, smarter and better. EC supports AECOM’s ability to work as one global team by standardizing design processes, deploying collaboration technologies, and utilizing a connected network of technical expertise. By joining EC, you have the unique opportunity to work on AECOM’s monumental projects located around the world, contributing to our mission of delivering a better world.

Here, you will have freedom to grow in a world of opportunity.

We are currently recruiting for the role of Country QA Specialist which involves enforcing the development, implementation, communication and maintenance of quality systems policies and procedures for the Company according to the approved quality system. You will be providing support to the business lines and related project. You will be ensuring quality auditing is performed as scheduled, and assisting the EC QA Manager in ensuring that the company quality awareness is implemented in full throughout the business lines and the related projects. This includes providing monthly quality statistics and identify areas for improvement to the EC QA Manager.

The responsibilities of this role include:

• Provide leadership within the assigned country by enforcing the AECOM quality system and policies.

• Ensure consistency between the Procedures and systems within the assigned country.

• Assist the project management with the preparation of quality plans and other quality related documentation, whilst providing guidance / review towards the processing of the documents as required.

• Plan and perform internal quality audits on the AECOM management system and report to the EC QA Manager.

• Monitor the quality auditing performed within projects and provide auditing guidance to project quality team where needed.

• Assist the EC QA Manager with preparing and presenting trend assessments from the audits and identify potential areas for improvement within the AECOM management system.

• Monitor and asses the issued audit NC report and related root causes within the office and those done by project quality teams to identify potential trends and follow through on the timely closure.

• Report the monthly quality statistics, trends and areas for improvement observed by the country quality team, such as form auditing, NC assessments, KPI assessments, etc.

• Ensure that the documentation related to the quality system is complete, accurate and properly maintained.

• Assist the EC QA Manager with performing quality inductions within the main office and provide guidance to the project teams regarding management system trainings, including any updates, whilst ensuring that all AECOM quality awareness information is provided to the business lines and related projects.

• Directly report to the EC QA Manager on quality statistics and issues for the assigned country.

• Liaise with SH&E regional managers for implementation of country-specific SH&E processes to ensure compliance with company and regulatory requirements.

• In conjunction with operational leaders, establishes SH&E goals, targets, and action plans to ensure continual improvement and routinely monitors progress against plans.

Qualifications

Minimum Requirements:

• Civil Engineering Degree or a related field, incorporating quality qualifications.

• Certified Lead Auditor for ISO 9001 (latest standard).

Specific Skills Required:

• Thorough working knowledge of industry practices/safety/quality management systems.

• Thorough knowledge of management methods and specifications, including design control processes.

• Experienced in statistical reporting including KPIs and trend analysis.

• Excellent communication skills using English Language (and local language of assigned country).

• Thorough knowledge of ISO 9001 (latest version) and implementation thereof.

• Lead Auditor certification for ISO 9001 (latest version)

• Certified Auditor for Occupational Health and Safety Management System based on ISO 45001:2018.

Person Specification - Behavioral Attributes:

• Be the ROLE MODEL, Leads by example - Creates an inclusive work environment based on trust and respect. Demonstrates strong people manager/coaching skills. Continues to look for opportunities to grow and help others grow. Demands excellence - Able to work through ambiguity to drive team performance. Sets standards and delivers high-quality work. Safety and integrity always - Ensures team operates with high standards of integrity. Makes safety a priority.

• Be CLIENT-FOCUSED, Collaborative Works with employees to ensure success with internal and external client delivery. Innovative - Executes new and creative solutions which advance internal and external client's objectives. Strategic - Identifies opportunities for long-term relationship with clients by anticipating cross-functional solutions and other opportunities.

• Be IMPACTFUL, Clear and frequent communications - Communicates often in an inspiring way, ensuring other’s viewpoints are solicited and considered. Listens and learns from others. Execution and results - Drives a team that achieves results through strong focus on execution and measurement.

• Be DECISIVE, Prioritize, focus and accountability - Aligns resources to critical business needs and delegates where appropriate, escalates issues as necessary to senior leadership to impact results. Ensures decisions are implemented, evaluated and takes accountability for results. Fact-based decisions - Seeks out factual information and assesses risk to make the best possible decision.

Safety Competencies:

• Lead by example, attend training, ensure resources are available. Engage with clients on safety – set client safety objectives on projects.

• Ensure all projects have risk assessments and safety plans in place.

• Ensure all communications are published and understood. Start all meetings with a safety moment and visibly lead by example.

Experience:

• 8 to 10 years’ experience within a similar role.

• Minimum 5 years’ experience as Lead Auditor.

Additional Information

AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too.

As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.

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ReqID: J10110854

Business Line: Geography OH

Business Group: DCS

Strategic Business Unit: Enterprise Capabilities

Career Area: Quality

Work Location Model: Hybrid