Business Development Manager - Facilities Management

Job ID

176039

Posted

15-Jul-2024

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Building Management, Customer Service, Facilities Management, Property Management, Sales & Leasing, Sales Support, Sales/Brokerage

Location(s)

Kuala Lumpur - Wilayah Persekutuan Kuala Lumpur - Malaysia, Petaling Jaya - Selangor - Malaysia

Purpose of the role

As our Business Development Manager, your mission is to identify, cultivate, and secure new business opportunities (Facilities Management). You’ll achieve this by tailoring our services to meet customer needs while maintaining our commitment to exceptional quality.

Main duties and responsibilities

· To negotiate and successfully close sales opportunities to meet and exceed agreed sales targets within the target markets agreed by the Head of Sales, Business Unit Leader and Divisional Managing Director.

· To develop and build long-term professional customer relationships with existing, new and potential clients. Maintain excellent relationships and after sales support to build mutual confidence in line with the agreed business strategy.

· To identify and build a long-term active pipeline, exploring both existing markets and targeting new market opportunities

· Use innovative means to develop new sources of profitable business.

· Take complete ownership of, develop, and deliver exceptional sales and tender documents and presentations, in line with Company standards. Generate tenders and relevant document preparation, using the specialist support functions (procurement, HR, QHSE etc) as well as local managers and the Business Development Managers.

· Raise the company and business profile by representing CBRE at industry events, high level networking and always promoting an image of professionalism.

· Keep up-to-date with industry developments, maintaining awareness of competitor activity and market trends.

· Ensure that the Business Unit Leader is fully aware of all activities. Liaise regularly with the Head of Sales to ensure they are fully updated on all sales activities and potential new business opportunities. Ensure that specialist functions e.g. HR, QHSE and Commercial are advised of any new potential business to ensure compliance.

· Ensure that appropriate sign-offs are adhered to when considering new business opportunities. Maintain records and relevant contract documentation in the support of tenders and re-bids for the Business.

· Deal promptly and professionally with all pre-qualifications.

· Support re-bids and variations for existing clients.

Person Specification and Key Competencies

Education

At least a Bachelor’s Degree holder

Experience

· A minimum of 5 years proven sales/business development experience from a relevant background

· Experience of putting together exceptional quality sales documents

· Experience of successfully delivering high level presentations

· Experience of dealing with a range of people including site staff, suppliers and customers.

Aptitudes

· Driven by targets and comfortable in a high pressure sales environment.

· Excellent verbal and written communication skills.

· Must be detail conscious and methodical in approach.

Character

· Must demonstrate a strong sense of customer focus and promote a sense of team spirit within the office.

· Must be able to influence others and engender confidence in senior managers through both face-to-face, telephone and written communication.

· Self-motivated. Able to prioritise demands and make decisions under pressure.

· Able to work as part of a multi-disciplinary team, providing support to other areas of the business on occasions, as required.

· Be self-sufficient: able to work on your own as well as in a team.

Circumstances

Must be flexible to work outside core office hours from time to time, and travel if required.

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)