EOI: Receptionist (KL/PJ)

Job ID

209798

Posted

06-Mar-2025

Role type

Full-time

Areas of Interest

Facilities Management

Location(s)

Kuala Lumpur - Wilayah Persekutuan Kuala Lumpur - Malaysia

EOI: Receptionist (KL/PJ)

CBRE is the global leader in commercial real estate services and investments. With services, insights and data that span every dimension of the industry, we create solutions for clients of every size, in every sector and across every geography. CBRE is the place where talented people who want to do impactful work can realize potential in every dimension.

CBRE Global Workplace Solutions (GWS)

As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building.

Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings.

About the Role:

As a CBRE Receptionist, you will provide advanced administrative support for multiple departments or offices. This includes greeting visitors, answering calls, setting up meeting rooms, and other tasks.

This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.

What You’ll Do:

• Receive and direct incoming calls to appropriate personnel and voicemail.

• Greet clients, applicants, and visitors upon arrival. Issue visitor passes and parking validations and follow security protocols. Escort visitors to the proper location.

• Schedule and prepare meeting and conference rooms. This includes room setup, placing catering orders, and securing technological equipment.

• Perform intermediate clerical duties including distributing office faxes, and packages, and ordering office supplies.

• Screen incoming and outgoing packages, mail, and freight. Arrange messenger service as needed.

• Maintain clean appearance of reception area, conference rooms café, and other common areas. Request building and housekeeping services as needed.

• Arrange convenience and hospitality services for guests such as transportation, tickets, reservations, etc.

• Recognize and solve typical and atypical problems that can occur in own work area without supervisory approval.

• Evaluate and select solutions from established options.

• Impact the team through the quality of the services or information provided.

• Follow standardized procedures and practices and receives regular but moderate supervision and guidance

About you:

• SPM/A-level/Diploma with 2-3 years of job-related experience.

• An established understanding of work routines and standards and applying skills and knowledge in a range of processes, procedures, and systems are required.

• Requires intermediate problem-solving skills with the capacity to review and select solutions from available options without supervisory approval.

• Ability to explain detailed and complicated information within the team in a clear and concise manner.

• Advanced knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.

• Strong organizational skills with a robust inquisitive mindset.

So, what's in it for you?

• Talented High Performers - You will have the opportunity to work with some of the most talented people in our industry, tackling our clients most complex challenges.

• Values deeply ingrained - You’ll experience a culture grounded in our values of respect, integrity, service and excellence (RISE).

• Working alongside an experienced and established team/leader.

• We offer a range of networking groups, committees and programs including Women’s Network, DE&I Network, LinkedIn Learning, Harvard Manage Mentor, Aspire Program, PMEI Leadership Training, Mentoring Program, and more!

If the above interests you, we would love to hear from you!

Our ambitious growth plan creates the space for dynamic colleagues to build non-linear career paths. We share a commitment to excellence and believe the best work happens in connected communities where respect for each other is foundational. Our collaborative culture is built on our shared values — respect, integrity, service, and excellence — and we value the diverse perspectives, backgrounds, and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your full potential.

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)