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CCI CORPORATE SERVICES INC Senior Manager Sales Strategy and Enablement Lakewood, Ohio

Senior Manager Sales Strategy The Senior Manager Sales Strategy position is responsible for developing aspects of Cox's GTM strategy for all products & services supported in Residential Sales & Service Channels. This position also will have a specific responsibility tied to the strategic planning, launch planning and execution of Cox Mobile. This role is a key contributor for creating an agile, innovative, and highly motivated frontline teams focused on continuous improvement of sales performance, primarily supporting wireless target attainment, broadband target attainment, sales data trending / analytics, revenue contribution data, ARPU (Average Revenue per Unit) management and wireless line activation growth. This role's objective is: To be the Voice of the Channel Teams & Business: Collaborate with channel teams and business units to shape initiatives & define sales, retention, & service strategies prior to development. Digestible & Executable Framework: Transform complex initiatives into clear, actionable strategies that teams can effortlessly understand and implement. Aligning & Setting Expectations: Equip field teams with priorities, show how they support business goals, outline actions, explain their importance, and define success. What You'll Do Provides input and support for the overall sales channel plan for Cox Core & Wireless Launch throughout various phases, employee trial, soft launch, full market launch and sustainment/growth post-launch. Sales Go To Market support for all Cox Broadband, Video & Mobile product enhancements, marketing initiatives, device launches (NPI) and promotions which require cross functional support with product, tools, technology, marketing and devices teams. Drive Revenue Outcomes: Ensure that all initiatives and strategies are geared towards achieving favorable revenue outcomes. North Star Messaging: Ensure the creation and visibility of a unified, cohesive message for the entire Sales & Service organization, fostering alignment and clarity across all communications and initiatives. Field Advocates: Act as the voice of customer-facing teams, ensuring their needs are represented and accounted for during the shaping and defining of programs prior to launch. Cox Program Management Manage all programs with a focus of driving the Cox Mobile & Core Strategy Boundary partner support for Retail, Service, COE, DSCC, Field Sales Special projects and assignments Recognized subject matter expert that represents Cox Mobile Sales & Service to executive team, boundary partners, vendors, and industry; drives change and alignment in a matrixed environment. Support and create sales strategy requirements across customer mobile touchpoints to ensure an interactive and seamless shopping experience that aligns with customer journey map and agent experience. Operationalize plan and drive deployment to reinvent sales experience and create a Cox Mobile sales culture; influence sales leadership to integrate wireless into existing sales channel strategy This role will work with each sales & service channel, including sales operations, reporting, sales performance, marketing and product teams to create dynamic relationships and the ability to meet all corresponding revenue plans. Strategic translation to various levels of the organization (using PPT, Word, Excel, etc.) Leading and translating Cox Mobile & Core strategies (roadmaps, strategy updates, changes, etc.) Provides direction and guidance to cross-functional field resources to ensure appropriate execution of channel strategy Develops project plans, timelines, and identifies key milestones to ensure successful project completion Accountable for Revenue and PSU achievement for emerging product sales channels in coordination with field teams Creates confidence in our ability to su

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