Office Services Manager

Job ID

208827

Posted

06-Mar-2025

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Administrative, Customer Service

Location(s)

Lexington - Kentucky - United States of America

About the Role:

As a CBRE Office Manager, you will be responsible for the oversight of activities related to office services operations.

This job is part of the Office Operations function. They are responsible for providing office support to a client, business function, or individual contributor.

What You’ll Do:

• Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.

• Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.

• Manage record keeping system. Ensure electronic and hard copy files are maintained under company policies and procedures. Review annual destruction eligibility reports and destroy files that are past retention period.

• Administer office on-boarding process. This includes new employee orientation, training, equipment, and software ordering.

• Coordinate office activities relating to philanthropy, sustainability, and client/employee events.

• Assist with the assessment and execution of technology and training needs.

• Maintain vendor relationships. Plan and supervise process improvement initiatives and act as a liaison to vendors, staff, and regional leadership.

• Learn and work in multiple technical software platforms and applications.

• Answer common inquiries or complaints from clients, co-workers, and supervisors. Collaborate with other departments.

• Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement.

• Apply knowledge of own subject area and how own field integrates with others to achieve team and departmental objectives.

• Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes.

What You’ll Need:

Bachelor's Degree preferred with 3-5 years of relevant experience. Instead of a degree, a combination of experience and education will be considered. Previous supervisory experience required.

Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.

Ability to guide the exchange of sensitive, complicated, and difficult information. Convey performance expectations and handle problems.

Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job subject area and department.

In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.

Extensive organizational skills with a strong inquisitive approach.

Advanced math skills. Ability to calculate difficult figures such as percentages, fractions, and other financial-related calculations.

Why CBRE?

At CBRE, we admire creativity, innovation, and partnership, and we offer endless opportunities for growth! We are a direct hire company that provides everything from competitive pay and benefits including Health, Dental, Vision, Pet Insurance, and 401k Match programs.

Disclaimers

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.

CBRE GWS

CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.

Find out more (https://www.cbre.com/real-estate-services/directory/global-workplace-solutions)

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)