Senior KAM

Sales

London, GB

For over 75 years, BIC has been creating ingeniously simple and joyful products that are a part of every heart and home.

As a member of our team, you'll be a part of reigniting a beloved brand as we continue to reimagine everyday essentials in new, sustainable and responsible ways.

Our "roll up your sleeves and get the job done" approach to work creates an environment where self-starters, problem solvers and innovative thinkers thrive. BIC team members are empowered to take ownership of their careers and bring their unique perspectives to the table to make a meaningful impact on our mission.

It's a colorful world - make your mark by joining the BIC team today.

We strive to provide a comprehensivebenefits package that supports the well-being and professional growth of our team members. As a member of Team BIC, you’ll have access to a range of benefits designed to enhance your physical, emotional and financial wellness. In many of our locations, we offer team members:

• Competitive compensation and recognition

• Hybrid work environment and flexible approach to work

• Retirement and financial savings options

• Well-being and mental health support

• Parental leave

• Physical well-being initiatives and health insurance plans

• Professional development opportunities

• Volunteer opportunities

MAIN PURPOSE : Reporting to Sales Manager UK, Ireland and Nordics, is responsible to achieve maximum sales profitability, growth, and account acquisition within an assigned territory and/or market segment by effectively selling the company’s products and/or related services. Personally, contacts and secures new business accounts/customers. Develops commercial existing specialists within these channels to achieve growth target objectives.

CORE FUNCTIONS:

• Promotes/sells/secures orders from existing and prospective customers through a relationship-based approach.

• Demonstrates products and services to existing/potential customers and assists them in selecting those best suited to their needs.

• Business development approach

• Special projects Management

BASIC PURPOSE AND FUNCTIONS

• Develop the market share of BIC products, based on fixed goals and accomplishing sales targets

• Develop new strategic sales channels

• Focus on establishing working relationships with existing customers (visiting or by phone) and develop the distribution of BIC products in line with sales policy

• Ensure future business through constant and complete prospecting within the sales area;

• Provide information on our range, pricing, promotions; developing & follow up promotion plans in area

• Introduce new products and consolidate them in the market.

• Manage the budget per customer and ensure maximum optimization of the budget & and implementing measures to correct budget deviations

• Communicate with other departments such as Marketing & Customer Service: be alert to changes in the local market and signals coming from end users, customers and buyers and competitor activities

• Work following an optimized routing plan in line with the cycle planner as agreed with the line manager; weekly planning system and reporting method through Siebel).

• Report directly to Sales Manager, inform him/her about your activities, results and experiences on the field, actively provide feedback on Market, Competitors activities & key customers’ needs.

• Follow up complaints & returns from Customers to react & build action plan to smooth the impact on the business.

• Prepare every visit accurately considering main topics to understand from the customer: Turn Over with BIC, Turn Over as Business, Main product families interest…questions to explore new opportunities & needs from the customer.

• When needed, deploy training for Customers' Sales Force, giving advice & support to promote our products in the Market.

• The emphasis on the major accounts will mirror the company’s categorization / segmentation of customer accounts, and each manager will be expected to create sales plans in-line with the new channels focused strategy for all these major accounts, including promotional calendars.

SKILLS / COMPETENCES :

• Customer focus

• Drive for results

• Planning and organization skills: think ahead and plan over midyear time, in order to manage priorities, and customer visits.

• High Assertiveness: interpersonal and Communication skills

• Easy, friendly in a professional manner: Team player.

• Autonomy, initiative.

• Responsibility.

• Analytical thinking.

• Strong negotiation skills in a “market penetration” environment essential

• Frequent travelling is required in UK and Europe

• Digital technology open minded

• Flexibility to work outside normal office hours

• Ability to work unsupervised

• As part of your role as a Account manager working for a Global company you will be required to travel within Europe for company training, sales meetings and industry events.

EDUCATION & EXPERIENCE:

• University Degree (valuable)

• Specific sales training will be an advantage

• 5 years’ experience as Sales Representative or Account Manager. Retail experience will be considered a plus

• Fluent English and French

• PC knowledge: Word, Excel and Power Point

• Siebel experience is desirable but not essential.

• Must hold a valid UK driving license.

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BIC is an Equal Opportunity Employer. We strongly commit to hiring people with different backgrounds and experiences to help us build better products, make better decisions, and better serve our customers. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, veteran status, disability status, or similar characteristics. All employment is decided based on qualifications, merit, and business need.

BIC is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any team member at BIC via email, or directly to a BIC team member in any form without a valid written search agreement in place for that position will be deemed the sole property of BIC, and no fee will be paid in the event the candidate is hired by BIC as a result of the referral or through other means