Job Information
UCLA Health Communications and Network Technical Analyst in Los Angeles, California
Description
Provide technical
support for network systems for a university medical system. Responsible for
the implementation and support of network equipment. network software, daily
operational incidents, service request tickets, network and VoIP break/fix
support, incident escalation, network maintenance and network configuration.
Provide day-to-day support of the 24 x 7 production environment, including
core, distribution, wired and wireless access layers, IPAM, DHCP, VoIP systems,
WAN, and network monitoring. Build, install, monitor, optimize, troubleshoot,
maintain and document a variety of systems of the network. Assess production
network configurations and network health, identify issues, and recommend
remediation actions. Participate in network hardware refresh, new network
segment builds, and WAN clinic builds. Perform network monitoring
configuration, addition, deletions, and changes for enterprise monitoring
platforms. Perform monitoring, diagnosing, and troubleshooting to optimize
systems and networked components as necessary to resolve problems and improve
quality and performance.Annual Salary Range: $109,283 to $222,100
Qualifications
Bachelor's degree in computer science,
information systems, electronics engineering or a related technical field. Five
years of experience in job offered, Network Engineer or a related occupational
title. Alternatively, the employer will accept a Master's degree in computer
science, information systems, electronics engineering or a related technical
field plus three years of experience in job offered, Network Engineer or a
related occupational title. The employer will accept any suitable combination
of education and experience. Experience analyzing end-user business needs and
devising effective cost efficient recommendations.
Demonstrated experience working both independently and in
team-oriented environment. Experience researching and testing new communication
and networking technologies and processes. Demonstrated data networking skills
including IP & Ethernet routing and switching based network design;
experience with testing and implementations utilizing the OSI seven layer
model; experience working with industry protocols including OSPF, HSRP, EIGRP,
BGP, TCP/IP, 802.1x, IPSec, Radius, and TACACS+. Experience using network
protocol analyzers and sniffers including WireShark and Fluke tools.
Experience deciphering packet captures. Demonstrated
experience and knowledge of IEEE 802.11 wireless standards and Aruba wireless
controllers. Experience supporting VoIP and ISP services support systems for
network management including voice technologies utilizing IP switching and
routing architectures. Experience working with VLAN, VRF, HSRP, Port Security,
Traffic Shaping, Priority Queuing, and Class of Service (CoS). Demonstrated
knowledge of different cabling types including multimode fiber, single-mode
fiber, LC versus SC, 10/100/1000BaseX, Cat5, Cat5e, Cat6, and RJ45. Experience
utilizing troubleshooting tools including traceroute, ping, mtr, nmap, netstat,
ipconfig or ifconfig, and iperf. Experience providing communication system
status reports to management or support personnel.
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