SMALL BUSINESS CONSUMER PROCESSOR I

WHAT IS THE OPPORTUNITY?

The Small Business Consumer Processor I is responsible for processing consumer and signatureless product requests. They will examine and evaluate approval of client applications and will be responsible for ensuring loans close or are processed to the next stage in a timely basis.

What you will do

• Review loan approvals to determine what documents are required to move to closing/documentation/boarding.

• Communicate and respond to internal customers within 2 hours. (Relationship Managers, title/escrow, fulfillment staff & management)

• Utilize pipeline reports to effectively manage and prioritize daily workflow.

• Ensure all loans are reviewed at least every 3 days.

• Effectively manage an individual pipeline of 30-50 loans.

• Verifies and inputs loan information accurately into loan origination system.

• Maintains current knowledge of CNB guidelines and loan programs.

• Meet and exceed monthly funding goals as set forth by management.

• Other duties as/or assigned by management.

Must-Have*

• H.S. Diploma

• Minimum 1-year recent small business/consumer/commercial experience.

• Minimum 1 year basic computer experience (e.g. Microsoft Word, Excel, Outlook) required.

Skills and Knowledge

• Ability to identify and resolve problems in a timely manner.

• Strong attention to detail and accuracy.

• Ability to maintain high levels of performance, especially in stressful situations.

• Strong knowledge of federal/state regulatory policies and procedures.

• Excellent written and verbal skills.

• Excellent organizational skills.

• Ability to multi-task and work in a deadline driven environment.

• Proficient PC skills, including Microsoft Office and Loan Origination systems.

Compensation

Starting base salary: $22.27 - $33.43 per hour. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.

*To be considered for this position you must meet at least these basic qualifications

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Benefits and Perks

At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues. Get an inside look at our Benefits and Perks (https://image.emails.cnb.com/lib/fe5e15707c640c78771c/m/10/cbedd856-c2fc-491b-a625-3ab7a0fd9a65.pdf) .

INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT

City National Bank is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law.'

ABOUT CITY NATIONAL

We start with a basic premise: Business is personal. Since day one we've always gone further than the competition to help our clients, colleagues and community flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues to drive phenomenal growth today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies.