JOB REQUIREMENTS: Customer Development Representative Job Locations US-WI-Madison ID 2024-17368 Job Function Sales & Customer Service Overview We are looking for a Customer Development Representative (CDR) to join Bruker AXS Inside Sales team. As a Customer Development Rep, you will contribute to the acquisition of new clients, provide ongoing support to our clients and network with them. Your responsibilities include managing the leads through the sales pipeline, generating new business opportunities, supporting customers as they transition from sales prospects, and building close relationships that often last beyond any one project or job-order. We are looking for someone with exceptional ability to communicate and foster positive business relationships, a strong work ethic, and a proven track record of success in sales or similar roles. If you are a self-motivated individual with a passion for a customer centric sales, we encourage you to apply. Responsibilities o Research and pinpoint potential clients who could benefit from the company\'s products or services. o Build and maintain strong relationships with customers to promote retention and loyalty. o Reach out to potential customers through various channels like calls, emails, and social media. o Conduct regular check-ins with customers to ensure they are achieving their goals and provide insights to help them get the most out of the product. o Assess the needs and interests of potential customers to determine if they are a good fit for the company\'s offerings. o Track and manage leads through the sales pipeline, setting appointments and following up as needed. o Work closely with the sales team to develop strategies for reaching sales targets and ensuring a smooth handoff of qualified leads. o Address customer concerns and coordinate with other departments to resolve issues. o Generate new pipeline and revenue through customer acquisition. o Identify opportunities to recommend additional products or services that could benefit the customer. o Preparing accurate sales qualified leads forecasts to assist the company in increasing the bookings and revenue. o Track customer engagement and satisfaction using various metrics and feedback systems. o Utilize customer relationship management (CRM) and other Inside Sales tools to manage and document sales and support activities. o Keep up to date with market trends, competition, and industry developments. o Provide regular updates on activities and results to management. Qualifications Diploma, bachelor\'s or master\'s degree. Education in Chemistry, Physics or another related field. At least 2 to 3 years of experience in a sales or customer service role, preferably in... For full info follow application link. Bruker is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/78770DEC07C14152