BASIC FUNCTIONS: This position performs moderately difficult research, design, and systems engineering assignments and responds to alerts to handle system/operations exceptions. This position is also responsible for change management support and triage.

QUALIFICATIONS:

5+ years of Systems Engineering experience or 3+ years DevOps Engineering experience

BS Engineering/Computer Science or equivalent experience required.

REQUIRED SKILLS:

• Strong knowledge of Cloud Computing (AWS)

• Strong knowledge of CI/CD.

• Strong knowledge of scripts for automation

• Strong knowledge of Infrastructure as Code (Terraform)

• Strong knowledge of systems such as Linux kernel, UNIX kernel, UNIX file system, and Windows infrastructure.

• Strong knowledge of virtual server environments and cloud computing environments.

• Excellent problem-solving skills.

• Ability and desire to learn new processes and technologies.

• Excellent oral and written communication skills.

• Experience as a DevOps engineer or in a similar software engineering role

• Proficiency with Git and GitHub workflows

• Experience in Python or a similar programming language

• Working knowledge of databases and SQL

• Collaborative team spirit.

ACCOUNTABILITIES:

• Develop software for execution of commonly used processes and automation of simple tasks.

• Build tools to reduce the occurrence of errors and improve customer experience

• Diagnose system performance problems, deploy updates and fixes, and provide Level 2 technical support.

• Provide prompt recovery and problem escalation for the exceptions, extrapolating and integrating information within defined boundaries, using multiple system management and problem management tools.

• Assist in daily support of the systems/products assigned, through early detection and pursuit or changes in system responses or operation.

• Apply problem-solving skills in multiple operating environments to support assignments

involving the execution of a series of related tasks.

• Apply knowledge of system components in completing assigned tasks (i.e., storage systems, Linux kernel, UNIX kernel, UNIX file system and Windows infrastructure).

• Install or troubleshoot programs within system environments.

• Assist in the capability and development of the team.

• Design procedures for system troubleshooting and maintenance

• Work closely with support groups to refine system monitoring and reporting, and to assist them in their analysis and problem recovery.

• Proper documentation and closure of tasks, changes, and requests.

• All other duties as assigned.

  LexisNexis, a division of RELX, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.

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RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.

Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.

Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.