Job Information
TEKsystems Client Service Representative - Hybrid Smyrna - Up To 20 An Hr in Marietta, Georgia
Client Services Representative
Pay: $19.00 - $20.00 hour
Shift: between the hours of 8AM-6PM
Monday – Friday
Training Schedule: 6 weeks FULLY on-site for 40 hours per week
Location: Smyrna, GA
Description:
The main function of the Client Services Representative is to counsel clients, contractors, and business on StreamLabs product/service offerings and independently resolve tasks while maintaining performance standards.
Job Responsibilities:
Counsel current and potential clients on water leak detection solutions and coordinate the installation of equipment.
Navigate multiple systems / applications to research and resolve customer inquiries and help them get the most out of their equipment documenting interactions and following up as needed. Mostly Microsoft Office applications
Follow-up on prescribed tasks
Training will be provided on product knowledge and FAQ
Skills:
Professional written and verbal communication skills
Strong attention to detail.
Ability to handle multiple tasks with frequent interruptions and within established time constraints
Some technical proficiency to be able to move from one internal system to the next
The ability to solve questions as related to the product
Work effectively in a team environment using professional interpersonal and communication skills.
Comply with corporate policies and internal business processes / procedures while meeting/exceeding service performance and quality standards.
Proven organization skills and ability to multi-task
Ability to work independently as well as in a team environment
Education/Experience:
High school diploma or GED required.
2-4 years of client service experience
Proficiency with Microsoft Office specifically Word and Excel
Outlook-initiate messages and responses with clients and contractors
Word-basic experience
Excel-need to be comfortable using Excel with regards to viewing spreadsheets and navigate
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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