Northern Light A.R. Gould

Department: Long Term Care Unit

Position is located:Aroostook Health Center

Work Type: Full Time

Hours Per Week: 40.00

Work Schedule: Variable

Summary:

The Nursing Supervisor/EMR Specialist is a supervisor level registered nurse who works closely with the Director of Nursing. Through experience and training, this individual manages IS and IT processes to support our facility in decision making, design, education, gap identification, system analysis, report development, and implementation of EMR related processes. The Supervisor meets key leadership competencies including building trust, promoting safety, resolving conflict, communicating effectively, demonstrating adaptability and flexibility, advocating for residents, resource procurement and allocation, and achieving results. The Supervisor is often responsible for developing and implementing policies, regulatory compliance, completing clinical projects, initiating performance improvement activities, leading staff development, working collaboratively with the entire healthcare team. The Nurse Supervisor typically assists the manager with 24/7 department coverage, assists with leadership call, and provides clinical support to the department as needed.

Responsibilities:

• Oversight and management of all EMR work including changes or new functionality, working closely with the vendor (Point Click Care) and the staff for EMR optimization, and maintaining technology for clinical use.

• Leads efforts to assure regulatory compliance with core measures, best practices, performance improvement initiatives, and data collection and analysis.

• Analyze situations associated with process or system failures, works through incident reporting and investigation and assists with process change to help prevent these situations from reoccurring.

• Plans, develops and implements education of nursing and clinical staff, including development of employee orientation, preceptorship, and evaluation programs.

• Collaborate with the healthcare team (nursing, providers, ancillary services and environmental services) to optimize clinical care.

• Lead and mentor unit specific staff, through patient experience initiatives, including Interdisciplinary Team Reports, Bedside reports, Patient Rounding, etc.

• Maintain clinical expertise in area of assignments; provide complex patient and family education.

• Provide formal and informal staff education and assist with competency development and assessment.

• Assist in the research, development, authorship, and implementation of care policies and procedures.

• Other Duties.

Other Information:

• Experience with PointClick Care preferred.

Competencies and Skills

• Achieves Results: Sets high standards for their own outcomes and seizes opportunities to engage others towards objectives. Consistently moves forward with direct actions in order to attain or exceed objectives. Manages their own time effectively to accomplish assigned tasks. Successfully prioritizes multiple projects and duties as needed.

• Basic Life Support

• Behaves with Integrity and Builds Trust: Acts consistently in line with the core values, commitments and rules of conduct. Leads by example and tells the truth. Does what they say they will, when and how they say they will, or communicates an alternate plan.

• Blood Pressure Measurement

• Catheterization

• Electronic medical record software.

• Cultivates Respect: Treats others fairly, embraces and values differences, and contributes to a culture of diversity, inclusion, empowerment and cooperation.

• Demonstrates Adaptability: Learns quickly when facing a new problem or unfamiliar task; is flexible in their approach with changing priorities and ambiguity. Manages change effectively and does not give up during adversity. Capable of changing one's behavioral style and/or views in order to attain a goal. Absorbs new information readily and puts it into practice effectively.

• Demonstrates Emotional Intelligence: Exhibits a high level of self-awareness, self-management, other awareness and relationship management. Conducts themselves in an empathic, appropriate way, with a sense of humor and stimulates a collaborative work environment. Is respectful of the attitudes, feelings, or circumstances of others and aware of the influence of their own behavior on them. Is aware of relevant social, political, system, and professional trends and developments and uses this information for the organization's benefit.

• Develops Self and Others:Takes responsibility for engaging in professional self-development activities and programs. Strives to gain insight into their own values, strengths and weaknesses, interests and ambitions and takes action in order to enhance competencies and skills when possible. As a leader, encourages and guides employees towards growth opportunities to enhance performance and help them reach goals. Reviews and analyzes employees' strengths and weaknesses to distinguish their talents and development needs, and to ensure they are enhanced appropriately.

• Effectively Communicates: Listens, speaks and writes appropriately, using clear language. Communication methods are fitting to the message(s), audience, and situation and follow-ups are regular and timely. Shows that important (non-) verbal information is absorbed and understood and asks further questions to clarify when necessary. Expresses ideas and views clearly to others and has ability to adjust use of language to the audiences' level.

• Exercises Sound Judgment & Decision Making: Understands and processes complex information, which allows for appropriate and accountable conclusions. Does not react too quickly or slowly. Balances facts, goals, and potential approaches taking the appropriate criteria into account. Makes active decisions and commits oneself by communicating confidently and respectfully.

• Fosters Accountability: Creates and participates in a work environment where people hold themselves and others accountable for processes, results and behaviors. Takes appropriate ownership not only of successes but also mistakes and works to correct them in a timely manner. Demonstrates understanding that we all work as a team and the quality and timeliness of work impacts everyone involved.

• Fosters Innovation: Employs and encourages the use of meaningful creativity in solving challenges. Proactively identifies opportunities and uses new approaches to enhance processes, systems and services. When appropriate, suggests or initiates new strategies, products, services, and markets.

• Experience supporting hardware including computers, laptops, network devices and telephones.

• Influences and Inspires: Builds enthusiasm and commitment among others to move in a desired direction and models it personally. Creates a compelling vision of success that motivates workplace initiative and energizes others to follow. Provides direction and guidance to encourage cooperation between team members in order to attain an objective. Has the ability to appropriately influence others' actions and decisions with and without express authority.

• Human Capital, Supply Chain and Financial Software.

• Injection Administartion

• IV Placement

• Spreadsheet application with the ability to use calculations, formulas, graphing tools, pivot tables, and a macro programming.

• Word processing, spreadsheets, data entry, database experience and other computer related skills.

• Email application with the ability to manage email as well as calendars, managing tasks and contacts, note taking, journaling, and web browsing.

• Presentation software with the ability to create presentations with the ability to incorporate animation, audio, video, time delays, as well as designing themes and variants with animations and effects.

• MS Teams

• Word process application with the ability to create and edit documents, format, use tables, apply footnoting, create table of contents and mail merge techniques.

• Multi-line phone, scanner, photocopier, fax, and internet.

• Obtain Vital Signs

• Practices Compassion: Exhibits genuine care for people and is available and ready to help; displays a deep awareness of and strong willingness to relieve the suffering of others.

• Promotes Health and Safety: Promotes a healthy and safe environment for patients, employees and visitors. Advocates and models healthy physical and mental health behaviors even in challenging circumstances. Sets high quality standards and strives for continuous improvement and quality assurance by reporting and encouraging others to report near misses and safety issues.

• Provides Patient-Centered Care: Demonstrates understanding of patient care quality and service as organizational priority. Proactively supports change to improve patient experience and results. Exhibits the ability and willingness to find out what the patient wants and needs and to act accordingly, taking the organizational and outside resources into account. Cooperates, collaborates, communicates, and integrates care within and between teams to ensure that care is continuous and reliable.

• Resolves Conflict: Promptly acts to find alternatives/solutions when team members disagree. Addresses issues in a direct, honest, and appropriate manner. Handles conflicting interests diplomatically and helps to solve them. Transforms difficult situations into teachable moments using respect and accountability .

• Seeks Process Improvement & Applies System Thinking: Possesses and gains insight into situations, problems and processes. Understands the interconnection between organizational elements. Deconstructs problems and systematically investigates the various components. Considers the impact of actions on the entire process/system. Detects problems and opportunities, recognizes important information, and links various data to trace potential causes and relevant details.

• Serves Others: Strives to understand, meet and exceed the expectations and requirements of internal and external customers which may include the people and communities in our service areas. Develops and maintains relationships, alliances and coalitions within and outside the organization and leverages them in order to obtain information, support, and promote cooperation and collaboration.

• Experience supporting software issues that includes remote troubleshooting capabilities and installation assistance.

• Specimen Collection

• Sterile Gloving Technique

• Troubleshooting

• Utilizes Resources Effectively: Understands how to get the most out of available resources and uses cost-benefit thinking in decision-making and in setting priorities. Monitors and analyzes resource usage to identify and eliminate areas of waste and maximize resources. As a leader, defines targets and provides appropriate means; oversees progress and makes adjustments when necessary. Appropriately delegates work, sets clear direction and manages workflow and time.

• Wound Care

• Zoom

Credentials

• Required Registered Nurse

Education

• Required Associate's Degree

Required Experience

• 3 year/years of Clinical Experience

Working Conditions

• Potential exposure to abusive and/or aggressive people.

• Potential exposure to diseases or infections.

• Potential exposure to noise levels being uncomfortable.

• Work with computers, typing, reading or writing.

• Work beyond the regularly scheduled hours.

• Lifting, moving and loading 30 to 50 pounds.

• Prolonged periods of sitting.

• Prolonged periods of standing.

• Prolonged periods of walking.

Position Supv- Nursing EMR/RNLocation Req ID null