Salary Note: Bilingual candidates are eligible for an additional \$1.50 Bilingual Differential. This Bilingual Differential is not included in the salary range above. We are hiring for one full time position in either Roseburg or Medford. Position Summary: The Southern Care Coordination Manager coordinates programs that support the mission of the organization including Care Coordination, Pharmacist Consultation, Dental and other services to people living with HIV. The manager is responsible for supporting staff and ensuring that services are accessible and effective. They are responsible for ensuring contract compliance, implementation and evaluation of new projects, assessment of current initiatives and quality improvement initiatives. The manager will build and strengthen relationships with community partners and funders. They will also cover duties of Northern CC Manager when needed. Essential Functions and Responsibilities: General Management Work with the Care Director to provide all aspects of program development and administration including planning and evaluation, issue identification and resolution, analysis and research, budgeting, policy development and revision. Organized program record keeping and reporting, chart related policies and projects, including file maintenance, chart audit and storage Development and monitoring of an annual program plan Participation in Management Team meetings Provide information to the Care Director for the preparation of timely quarterly reports for the Board of Directors and progress/final reports for program contracts/grants Maintain and nurture relationships with key funders, policymakers, supporters and community influencers related to client services Bridge building with those agencies where our mission overlaps Staff Supervision & Support Provide supervision, training and support for program employees and volunteers Provide de-escalation support for clients in crisis and support staff in productively working with clients in crisis Facilitate department meetings and provide relevant training, updates and opportunities for input Support department lead positions in their roles Ensure consistent communication with all employees Client Care Ensure that clients receive quality, competent and responsive care Address client concerns and complaints appropriately Ensure compliance with HIPAA and all related confidentiality/privacy requirements Stay up-to-date with RWCA legislation and regulations pertaining to HIV case management Stay up-to-date with HIV/AIDS disease and treatment issues Equity and Quality Support & champion the development and implementation of program equity goals Ensure that staff can track data necessary to monitor progress toward equity goals and to identify disparities in care for PLWHA Identify training & provide equity focused, culturally responsive supervision to staff Support collection of client feedback on a regular basis and using that feedback to make program improvements For a complete job description, please visit: https://hivalliance.criterionhcm.com/jobs/51/1/#653