The primary area of responsibility of this in-office position is to assist the Sales department with their daily functions, which includes customer data administration, general department and national account team support.  This position will also be required to provide back up support to the Processing Department.  This will include a variety of tasks, including  clerical, administrative, phone and special projects support.  Key responsibilities include:

Sales Administrative support

• National Account maintenance support, which includes processing of orders, RMA requests, customer quotes, Canadian order processing, and new item set-ups

• Help prepare company projections and monthly forecasts

• Work with administrative assistant to compile necessary details for compliance disputes

• Projects as assigned

Customer Data Administration

 - Maintain all national account customer websites

• Maintain Lowes, Walmart, TSC, and Home Depot data quality management

Phone support

-   Call queue phone support

Processing Department support

 -   Train as back-up in the following areas:  Order Processing, EDI and Billing related activities to these orders, credit memos, RMA processing, new customer and new item set up, costing and pricing updates.

Core Skill Requirements:

              -   Ability to be very detailed and to work in an organized fashion

              -   Proficiency in Microsoft Office

              -   Exhibits polite and professional communication via phone and e-mail

              -   Above average organizational skills

              -   Excellent time management skills and ability to multi-task and prioritize work

              -   Professionalism

        -  To work independently and cooperatively with others

        -  Maintain a generally positive attitude and remain flexible

        -  Follow all company policies and procedures

        -  Perform all responsibilities and expectations without the necessity of close supervision

        -  With freedom comes responsibility.  Take ownership of the position.

Must be a team player, a self-starter and must be able to take the initiative to get things done.  You will be asked to perform additional duties not found in this job description.