About the Role

Aztech IT has grown from strength to strength since 2006 and was recently recognised in Britain Best 50 Managed IT companies. We pride ourselves in having a team ethos and employee centric environment and we are currently seeking a customer focused, Business Support Administrator.

The successful candidate will support the Sales Team and will play a key administrative role in supporting the rest of the business with administrative duties i.e stock replenishment, booking in visitors, managing building maintenance via the landlord etc.. You will work in a fast pace environment, processing sales orders, quotes, proposals, tenders and purchase orders. 

Specific responsibilities for the Sales Team include dealing with quotations, sales order acknowledgements and monitoring ongoing orders. Sales are often the first point of contact for customers, who may need assistance with orders, requests and special paperwork required for receipt of the products through the customs process.

Ideal candidates for the role are efficient and adaptable workers with good all round administrative abilities, experience of working with  CRM systems , sales tools and spreadsheets. You must have excellent customer service skills and be organised.

Key Responsibilities

• Sales Order Processing: Handle the entire sales ordering process, ensuring accuracy in product descriptions and part numbers to match pre-sales requirements.

• Procurement Management: Oversee procurement activities, including managing supplier relationships and ensuring timely replenishment of stock.

• Supporting Account Managers: Provide administrative support to account managers, assisting with quotes, proposals, and tenders.

• Subscription and Software Management: Manage software subscriptions and ensure all related processes are handled efficiently.

• Supplier Management: Maintain relationships with suppliers, ensuring competitive pricing and timely delivery of products.

• CRM Management: Maintain the CRM system, ensuring accurate and up-to-date information.

• Client Liaison: Communicate with clients to understand their needs and offer the best solutions at competitive prices.

  Skills / Attributes Required

• At minimum of 1-year in a similar position along with a minimum of 2-years in a customer service based role.

• Excellent organisational and administration skills

• Excellent time management, and the ability to prioritise work

• Attention to detail and problem solving skills

• Clear and confident communicator at all levels and abilities

• Strong documentation.

• Microsoft Products (Word, Excel, Outlook, and Teams)

  Desired Skills

• ConnectWise or similar CRM systems used at an IT MSP / reseller.

  Package  Details

• Annual Salary is up to £30k pa, this is depending on experience.

• 24 Days Holiday increasing with long-service and your birthday off.

• The hours of work are 37.5 per week, Monday to Friday.

• Based at the Aztech IT office in Linford Wood, Milton Keynes office.

  Employee and Office Benefits

• Excellent training / development opportunities - Online training portal account is included with this.

• Perkbox - Hundreds of different perks delivered to your mailbox weekly.

• Healthcare insurance plus discounted Gym Membership – 40% off

• Paid for Company nights out and regular food events.

   

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