Job Description

Insight Global is seeking a strong Claims Processor who is a team player and ready to learn. This role is crucial in ensuring that both healthcare providers and patients experience a smooth and efficient billing process. Responsibilities include:

  Processing all claims and using Zendesk to assign claim files (could be up to 500 claims a day)

  Enter patient and claim information into TPA

  Working on adjustments/files and questions from TPAs

  Reporting for client engagement team

  Working closely with IT department

  Emailing internally or to providers and patients to request additional information, clarifying details, resolving discrepancies, and providing updates.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills and Requirements

2-3 years of claims experience

  Experience working in medical claims

  Experience with TPAs

  Know how to manually process a claim

  Process 200-300 claims/day Experience working with ticketing systems (Zendesk, Fresh Desk, Zoho Desk)

  Formally worked within the healthcare industry (e.g. Aurora Healthcare or UW System)

  Excellent written and verbal communication

  Great interpersonal and critical thinking skills null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.