JOB REQUIREMENTS: Auto req ID: 23387 Title: Manager, Customer and Dealer Services - Remote Job Function: Digital Location: Remote Company: Harley-Davidson Motor Company Full or Part-Time: Full Time At Harley-Davidson, we are building more than machines. It\'s our passion and commitment to continue the evolution of this storied brand, and heighten the desirability of the Harley-Davidson experience. To keep building our legend and leading our industry through innovation, evolution, and emotion we need the best and brightest talent. We stand for the timeless pursuit of adventure. Freedom for the soul. Are you ready to join us? We maximize employee flexibility and well-being through a virtual mindset that supports our highly distributed, global workforce. We take an outcome-focused, people-centered approach to winning, including welcoming the best talent - wherever they may be. This remote role is not tightly linked to a physical location and provides flexibility in where, when and how you accomplish your work.Remote employees are expected to have a dedicated, quiet and distraction-free work space and an internet connection that\'s sufficient for completing their job remotely. Job Summary The Manager of Customer & Dealer Services is a leader in the Digital Office Business Systems Technology organization responsible for development, implementation, and delivery of solutions for Harley-Davidson\'s Marketing and Commercial/Sales business units. This position manages multiple Agile/Scrum product teams and is accountable for the quality and speed of delivery. The ideal candidate is a seasoned technology leader with extensive Marketing and Sales solution delivery experience and deep understanding of CRM, digital marketing, and sales processes in the powersports, automotive, or retail industries. Key Responsibilities Provide leadership and oversight to the Customer & Dealer Services product teams to deliver high-quality solutions offering incremental business value Customer & Dealer Services team deman, capacity, and dependency management Understand the business processes and technology involved in initiatives and ensure solution design and delivery meets business needs Accountable for the contributions of external consultants and business subject matter experts across relevant business functions and disciplines Accountable for development of roadmaps to support strategic and long-term planning for the technical and functional capabilties for the related product and process areas Operational Excellence including tracking delivery and quality KPIs at a product management... For full info follow application link. Harley-Davidson is committed to recruiting and hiring qualified individuals in all job titles without regard to race, color, sex, age, national origin, religion, disability, genetic information, sexual orientation, gender identity, veteran status, or other classes protected by applicable law. Equal Opportunity Employer. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/966513D36CD34D11