Account Manager

Job ID

209804

Posted

20-Mar-2025

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Building Management, Facilities Management, Property Management

Location(s)

Tokyo - Tokyo - Japan

ACCOUNT MANAGER at Foreign Embassy

Account Manager:-

• to be the single point of contact to the Embassy necessary for the provision of the Services.

• must ensure that the deliverables are in accordance with the specifications stated in the contract and completed on schedule.

• shall undertake full responsibility for the quality of work produced by his team, ensuring that there are consistency and uniformity.

Main responsibilities of the Account Manager are as follows but not limited to:

• Set up structure with the Embassy to manage the deployment and delivery of the Services;

• Participate in the continued improvement in Services delivery by having regular meeting with the Embassy;

• Identify and mobilize resources;

• Monitoring of the project progress and ensure submission of the monthly report within the deadline given;

• Managing, controlling and rectifying faults or other deficiencies which may arise in, or during the performance of the Services; and,

• Provide advice including the reasonableness of the price of quotations taking into account industry standards/benchmarks and recommendations to the Embassy on the best course of action. The Account Manager shall be held accountable for the smooth implementation of the Services. The Account Manager shall be responsible for informing the Embassy, as early as possible of any impending slippage in the delivery of the Services and any matters likely to impede the progress of the Services delivery. Recommendations shall be put forth by the Account Manager on the alternatives available.

What You’ll Need:

• Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.

• Good communication skills in Japanese both in written and verbal

• Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.

• Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.

• Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department.

• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.

• Extensive organizational skills with a strong inquisitive mindset.

• Intermediate math skills: add, subtract, multiply, divide. Ability to calculate intermediate figures such as percentages discounts and commissions.

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)