Job Description: Collections Specialist

Job Summary:

We are seeking a Collections Specialist to join our banking team. As a Collections Specialist, you will be responsible for efficiently managing delinquent accounts, ensuring maximum recovery of debts while maintaining positive customer relationships. You will collaborate closely with legal and credit departments to ensure compliance with collection policies and regulations.

Responsibilities:

• Manage a portfolio of delinquent accounts by contacting customers via phone, email, or postal mail to discuss overdue payments.

• Negotiate payment arrangements to facilitate debt resolution while adhering to bank's collection policies.

• Document all communications and actions taken regarding delinquent accounts.

• Identify and address potential issues that may impact debt recovery.

• Collaborate with internal departments to resolve issues related to delinquent accounts and improve collection processes.

• Ensure compliance with collection regulations and internal standards.

Requirements:

• Bachelor’s degree in finance, accounting, economics, or a related field.

• Previous experience in collections or a similar role within the banking or financial sector.

• Strong communication and negotiation skills to effectively deal with customers in overdue payment situations.

• Demonstrated ability to work independently while meeting deadlines and collection targets.

• Thorough knowledge of debt collection practices and regulations.

Benefits:

• Competitive salary with comprehensive benefits package.

• Professional development opportunities and career growth within the organization.

• Dynamic and supportive work environment within a motivated team.

If you meet the required qualifications and are eager to contribute to a dynamic team, please submit your CV and a cover letter in English.

Thank you.

À propos de TEKsystems:

Nous sommes partenaires dans la transformation. Nous aidons les clients à activer des idées et des solutions afin de profiter d’un nouveau monde d’opportunités. Nous sommes une équipe solide de 80 000 personnes, nous travaillons avec plus de 6 000 clients, dont 80 % faisant partie du Fortune 500, partout en Amérique du Nord, en Europe et en Asie. En tant que chefs de file de l’industrie des services technologiques complets, des services aux talents et des applications du monde réel, nous travaillons avec des leaders progressistes pour favoriser le changement. C’est le pouvoir d’un vrai partenariat. TEKsystems est une société du groupe Allegis.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.