There has never been a more exciting time to work in healthcare at Microsoft. Our Health & Life Sciences Solutions organization is an interdisciplinary team of product managers, designers, engineers, and clinicians who are designing, developing and deploying next-generation healthcare solutions powered by the Microsoft Cloud for healthcare organizations around the world.

As a Program Manager, you will be an integral member of a team within HLS Solutions that is working to empower clinicians to achieve more with groundbreaking healthcare-oriented copilots. The ideal candidate will be excited about waking up every morning to apply their skills in healthcare documentation and AI knowledge to developing and deploying new technologies and experiences centered around driving positive healthcare outcomes.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

You'll serve as a clinical expert manager for the Clinical Integrity product development team--ensuring clinical excellence in every aspect of product design and delivery and leading projects critical to the product’s success.

You’ll also work closely with customers—analyzing, categorizing, and communicating their product feedback to internal teams to drive quick action that will transform our product into the most beloved digital companion in healthcare.

Responsibilities

Responsibilities include:

• Deliver team success through empowerment and accountability by modeling, coaching and caring.

• Assist the team to identify the customers’ unmet or unknown needs and market opportunities for enhancement of the healthcare AI model output and additional features, especially as we move into additional US and International markets.

• Develop and manage a clinical advisory board for peer review and approval of health care documentation requirements.

• Guides team to evangelize our healthcare ambient solution model and feature roadmap as they work with internal and external stakeholders. Coaches team to present with confidence to both internal and external leaders.

• Directs teams to share feature previews or roadmap with customers to drive engagement and to gather feedback and customer telemetry in conjunction with others to drive product improvements.

Qualifications

Minimum/Required Qualifications:

• Bachelor’s degree (or equivalent) and multi-year experience in healthcare capacity for project management, product management and solutions development.

• Multi-year people management experience.

• Multi-year experience in sourcing, evaluating, and applying clinical guidelines to clinical AI development.

• Previous experience in data flow and process mapping.

Preferred/Additional Qualifications

• AI prompting knowledge desired.

• Various EHR experience desired.

Language Qualifications:

• English Language: fluent in reading, writing and speaking.

Other Requirements

• Ability to meet Microsoft, customer and/or government security screening requirements are required for this role.

• These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud

Background Check:

This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .