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Stephen F. Austin State University Assistant Director - Institutional Effectiveness in Nacogdoches, Texas

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Posting Details

Position Information

Job Title Assistant Director - Institutional Effectiveness

Full Time/Part Time Full Time

FLSA Exempt

General Job Description

This is a professional position responsible for working cooperatively with faculty, staff, and administrators across the university to develop measurable plans that will yield meaningful results applicable to the improvement of student learning and effective university operations. Responsible for establishing and maintaining institutional effectiveness (IE) and assessment guidelines and best practices, providing design and measurement expertise to ensure the quality of IE practices throughout the university, and developing ongoing relationships with faculty, staff, and administrators who support a culture of continuous improvement. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment. Reports to the Director of Institutional Effectiveness.

Essential Job Functions

  1. Establishes and maintains guidelines and standards for program assessment and related activities.

  2. Maintains regular contact with faculty and staff involved in institutional effectiveness to provide feedback on strengths and weaknesses in IE plans, makes recommendations on evidence-based modifications, and carries out special projects as required.

  3. Assists faculty, staff and administrators in developing, implementing and improving assessment outcomes.

  4. Assists in reviewing and evaluating IE plans and reports for quality and effectiveness. Provides feedback to appropriate faculty, staff, and administrators.

  5. Gathers data into manageable computer files using appropriate software. Uses available software to clean data files and streamline the data management process.

  6. Analyzes data retrieved from reports and interprets analyses for internal and external audiences, including Core assessment.

  7. Collaborates with campus offices to produce institutional data that will inform analysis of student learning outcomes and institutional effectiveness.

  8. Provides assistance as required to faculty, staff, and administrators needing support with IE processes and the IE management system.

  9. Participates in or leads faculty and staff development workshops to support IE processes.

  10. Oversees and manages the university IE management systems; assists with user training and develops training materials as necessary.

  11. Ensures effective communication between the university and relevant external agencies.

  12. Prepares and presents oral presentations of research findings for internal and external audiences.

  13. Collects, prepares, and archives written reports, materials, and information needed to document compliance. Disseminates information within the university and to external agencies as needed.

  14. Analyzes data using spreadsheets and assessment software tools.

  15. Acts on the director’s behalf in their absence.

    Non-Essential Job Functions

Performs other related duties as assigned.

Required Knowledge, Skills, and Abilities

The individual must possess the following knowledge, skills and abilities or be able to explain and demonstrate that the individual can perform the essential functions of the job, with or without reasonable accommodation.

  1. Knowledge of, or the ability to learn, university policies and procedures.

  2. Knowledge of, or ability to learn, policies, procedures, guidelines, and standards established by professional organizations and/or accrediting agencies.

  3. Knowledge of best practices in higher education planning and assessment processes.

  4. Skill in using data analysis methods.

  5. Skill in using computer applications including spreadsheet, database, and word processing software.

  6. Organizational skills in managing projects simultaneously while maintaining a satisfactory work product.

  7. Ability to plan, implement and evaluate programs, and make recommendations for improvement.

  8. Ability to learn office and university-specific software.

  9. Ability to communicate effectively in both oral and written form.

  10. Ability to work collaboratively and build strategic relations with varied stakeholders.

  11. Ability to set priorities and complete assignments on time, accurately, and with attention to detail.

  12. Ability to accurately prepare and maintain records, files, and reports.

  13. Ability to work with and maintain confidential information.

  14. Ability to generate, review, analyze, summarize, and communicate technical information through effective written and public presentations.

  15. Ability to work effectively within a complex organizational structure.

  16. Ability to train others.

    Physical Demands

    Required Education

Bachelor’s degree is required.

Required Experience and Training

Three years of related experience with a focus on problem-solving and working with multi-functional teams is required.

Preferred Qualifications

Master’s degree is preferred. Experience in program evaluation, assessment, measurement, research, analysis, change management, and higher education accreditation is preferred. Experience with assessment management systems is preferred.

Special Conditions for Eligibility

This is a security-sensitive position subject to criminal record check.

This is an IT-sensitive position subject to the Computer and Network Security policy.

Min Pay Rate

Mid Pay Rate

Salary Information Salary Grade - 8

Specific Job Requirements/Duties for this Posting

Is Background Check Required? Yes

Benefit and Retirement Eligibility

This position is eligible for participation in the Teacher Retirement System of Texas ( TRS ) retirement plan, subject to the position being at least 20 hours per week and at least 135 days in length.

EEO Statement

Stephen F. Austin State University, an Equal Employment Opportunity and Affirmative Action Employer and Educator, is committed to excellence. All qualified applicants will receive consideration for employment without regard to sex, race, creed, color, age, national origin, religion or physical or mental disability as required by law. If, because of an impairment or disability, you need accommodation during any part of the employment process, please contact Human Resources at 936-468-2304.

Posting Detail Information

Posting Number S2025-034

Candidates Eligible to Apply Open to all qualified applicants

Number of Positions Available 1

Posted Date 02/20/2025

Review Start Date

Close Date

Work Schedule

Open Until Filled Yes

Special Instructions to Applicants

Posting Quick Link https://careers.sfasu.edu/postings/12676

Contact Information

Contact Name Christina Wilson

Contact Phone (936)468-1038

Contact Email wilsonch1@sfasu.edu

Contact Information

Supplemental Questions

Required fields are indicated with an asterisk (*).

    • Which of the following best represents your education background?
  • Completed High School Diploma or GED

  • Completed some college

  • Completed Associates Degree

  • Completed Bachelor's Degree

  • Completed Master's Degree

  • Completed Doctoral Degree or ABD

    • Which of the following best represents the number of years experience you possess relating directly to the job to which you are applying?
  • Less than one

  • One to two

  • Three to four

  • Five to six

  • Seven to eight

  • Nine or more

    • Describe any work experience relevant to this posting.

(Open Ended Question)

    • Please describe your experience with problem-solving and working with multi-functional teams.

(Open Ended Question)

    • Do you have experience in program evaluation, assessment, measurement and research?
  • Yes

  • No

    Documents Needed To Apply

    Required Documents

  • Resume

  • Cover Letter

  • Letter of Recommendation

  • List of References

    Optional Documents

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