Job Title: Account Manager

Job Description

Our client is growing their Transportation Services Team rapidly and seeking a highly skilled and motivated Account Manager to improve the shipper experience for vendors and sellers who ship with their transportation network. As the team continues to drive innovation within transportation and logistics, they consistently evaluate their current network shipper defects and drive improvements through shipper coaching and performance management. In this

role, you will work directly with shippers to create solutions and take action to improve shipper performance metrics.

Responsibilities

• Monitor, verify, and present data daily

• Overcome transportation disruptions and other barriers in real time

• Identify transportation defect root causes

• Maintain daily logs on assigned shippers

• Lead weekly calls with assigned shippers

• Lead Daily Business Review Stand up calls

Essential Skills

• Logistics

• Account management

• Customer service

• Transportation

• Proficiency in Excel

Work Environment

This position offers a hybrid work environment, with in-office work required on Mondays and Tuesdays, and remote work on Wednesdays through Fridays. Starting March 2025, the role will transition to a 100% in-office position.

Pay and Benefits

The pay range for this position is $22.00 - $22.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Nashville,TN.

Application Deadline

This position is anticipated to close on Mar 26, 2025.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

Diversity, Equity & Inclusion

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

• Hiring diverse talent

• Maintaining an inclusive environment through persistent self-reflection

• Building a culture of care, engagement, and recognition with clear outcomes

• Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.