Job Posting:

For the past 10 years, Safe Step Walk-In Tub Company (a Ferguson company) has experienced unprecedented growth and have been overly committed to providing our customers with the industry-leading safety, comfort and independence they deserve. As the nation’s top walk in tub/shower company, our products are made to the highest manufacturing standards available, and our customer service is unmatched. We call it the Safe Step Difference.

Safe Step Walk In Tub is currently seeking a Credit Coordinator to join our team!

Responsibilities:

• Work on credit accounts, following guidelines established for the organization

• Receipt of customer payments, reconciling outstanding account balances, and preparation of periodic reports on accounts receivable and past due status

• Help customers with questions/problems on their account

• Perform routine clerical support for functional groups such as copying, distributing mail, performing simple calculations, and maintaining records and files following standard procedures with all work certified or checked by direct supervisor

• Approve order ticket releases for credit accounts on restriction

• Send out lien notices/certified letters

• Provide sign-off on commercial and residential lien waivers

• Update and summarize receivables

• Notify/resolve uncollected COD's and processes/resolves NSF checks

• Research/resolve credit card charge backs

• Approve tax exempt forms and issue tax credits

• Process payments for open customer accounts

• Collection activities including sending follow-up inquiries, negotiating with past due accounts on repayment terms, and decisions on referring accounts to collection agencies and/or writing off accounts receivables

Qualifications:

• Credit experience of 1-3+ years

• Ability to prioritize workload appropriately in order to balance multiple demands and meet timelines as required

• Effectively communicate in writing and verbally

• Proficiency in Microsoft Office software (Outlook, Word, Excel, PowerPoint, Access, etc.)

• Strong and accurate data entry skills

• Ability to perform basic math functions

At Safe Step Walk-In Tub Company, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

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Pay Range:

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$15.00 - $25.39

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Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.

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This role is Bonus or Incentive Plan eligible.

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The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

Equal Employment Opportunity and Reasonable Accommodation Information (https://www.ferguson.com/content/careers/reasonable-accommodation)