LEAD MEDICAL OFFICE ASSISTANT

Job Details

Job Location

Family Health Center of Harlem - New York, NY

Position Type

Full Time

Education Level

High School

Salary Range

$24.00 - $24.00 Hourly

Job Category

Health Care

Description

Trains and mentors MOAs in all aspects of the position. • Assist the Nurse Manager and the Assistant Nurse Manager with a bi-weekly inventory, identifying all medical items needed to order for the operation of the clinic, and forwards to list to the Nurse Manager and Assistant Nurse Manager. • Monitors the MOAs performance to ensure adherence to approved policies and procedures. • Assists the Nurse Manager and the Assistant Nurse Manager with assigned duties as needed. • Performs the duties as a preceptor for newly hired MOAs during orientation and completes the necessary forms re: orientation within the assigned timeframe. • Effective at taking appropriate initiative. • Reports problems, concerns or inconsistencies to Nurse Manager or Assistant Nurse Manager for further action. • Performs as a MOA as required to fill in for vacations, leave time, lunch hours, and to assist MOAs during heavy patient sessions, etc. • Demonstrates flexibility in the acceptance and completion of work assignments. • Maintains patient/employee confidentiality in the management of information. • Contributes to a cooperative, professional and mutually supportive work environment, being a team player. Lead Medical Office Assistant Job Description – PAGE 2 OF 3 • Observes the organization’s compliance policy.

Demonstrated proficiency with Electronic Medical Record (EPIC). Must have proven ability to maintain professional conduct and confidentiality in the care of patients. Works as a team player. Demonstrates respect and professionalism in interactions Maintains positive public relations image with peers, patients and visitors by presenting a positive and helpful attitude. Decision making and problem solving The ability to develop a well thought out solution within a reasonable time frame or seek appropriate guidance from a direct supervisor. Able to see, hear, read and write English. Demonstrates competencies in auditory testing, visual testing, EKG, venipuncture and taking vital signs.

Qualifications:

• HS Diploma or GED required

• Formal training in a program leading to certification as a Medical Assistant

• Certificate from an accredited medical assistant school

• Minimum of 1 year experience

• Bi-lingual Spanish preferred

• Demonstrated communication and interpersonal skills

• Demonstrated competence in auditory testing, visual testing, EKG, venipuncture and taking vitals

• Certification as a Phlebotomist or EKG technician preferred

• Current Basic Cardiac Life Support (BCLS)

• Current Infection Control Certificate

  Equal Employment Opportunity/Affirmative Action:

  The Institute for Family Health is an Equal Employment Opportunity Employer. This job summary is intended to be brief and may not list all the duties and functions required, however, it does highlight the essential requirements. Nothing outlined in this job summary is to be construed as an express or implied contract of employment.

  Please visit www.Institute.org for more information.