Job Description

With an overarching mission to eliminate ageism and ensure the dignity and quality of life of approximately 1.8 million older New Yorkers, the NYC Department for the Aging is deeply committed to helping older adults age in their homes and creating a community-care approach that reflects a model age-inclusive city.

The Provider Capacity Building & Training unit provides training to NYC Aging service providers and build capacity to ensure they perform effectively and efficiently. They support providers that offer a large majority of the agency’s funded services throughout the five boroughs. The unit offers over 50 one-to-eight session courses each year to enhance professionals’ knowledge and skills; and develop numerous individual special trainings that arise during the course of the year as needed.

NYC Aging seeks a dynamic and motivated individual with demonstrated knowledge and experience in the field of aging to serve as a Trainer in the Office of Change Management, Provider Capacity Building and Training. This training unit specializes in case management and care-giving for older adults; and provides training resources for caseworkers and other stakeholders who work directly with older adults in the NYC Aging network.

Under general direction, the selected candidate will report directly to the Assistant Commissioner, Change Management. The duties and responsibilities will include but not be limited to:

• Research content and assist in designing classroom training, including defining course objectives and content based on stakeholder learning needs.

• Support content development and delivery using a combination of classroom, virtual-led, and e-learning platforms.

• Participate in community engagement initiatives; and assist with project planning, needs assessments and surveys, and related activities.

• Screen applications for appropriateness; assess the learning needs of course participants and communicate with training applicants and other stakeholders as needed.

• Collaborate and coordinate in designing and developing instructional booklets, manuals, training handouts and visual aides, including but not limited to PowerPoint presentations.

• Conduct trainings and perform other training related duties and special projects as needed based on agency initiatives and as assigned by leadership.

Qualifications

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or

2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or

3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.