At March of Dimes Canada, our collective work matters . As a leading national charity backed by a history of more than 70 years of impact, we’re dedicated to being Canada’s leading service provider, resource, and advocate, empowering people with disabilities to live and thrive in communities nationwide.

Our collective efforts are rooted in our Purpose , Vision , and Mission , which inform how we drive all our work forward:

• Purpose: Champion equity. Empower ability.

• Vision: An inclusive, barrier-free society for people with disabilities. 

• Mission: To be Canada’s leading service provider, resource, and advocate, empowering people with disabilities to live and thrive in communities nationwide. 

Our Community Support Services (CSS) team provides essential services that enable our clients to thrive. Whether their disability is physical, the result of brain injury, or aging, our more than 2,000 team members assist clients in their homes and across communities, to live as independently as possible.

This Opportunity

We are currently looking to fill a permanent, full-time Community Support Supervisor role within the Niagara region.

Duties include the following:

• Plans and implements programs designed to enhance the efficiency and safe delivery of Community Support Services (CSS) to consumers with Physical Disabilities, or Seniors.

• Effectively manages and approves program resources, human and financial, to meet program objectives.

• Recruits, employs, trains, supervises and evaluates support service staff, within a pre-determined budget in accordance with March of Dimes Canada approved program plans.

• Monitors and evaluates operational effectiveness and implements changes required for improvement.

• Participates as a member of CSS Management Team in planning, problem resolution, quality improvement and review of service delivery performance.

• Monitors and manages annual budgets for the program and performs periodic variance analysis for review with the CSS Program Manager.

Background / Qualifications:

• Degree or Diploma in Human Services/Social Services program or equivalent. Nursing experience and education an asset.

• 2 – 5 years experience in the Social Services/Health Sector; experience coordinating services for people with disabilities highly desirable

• Community based experience working with individuals with physical disabilities/seniors

• Demonstrated experience supervising or leading teams

• Highly organized and excellent time management skills

• Excellent communication skills, written and verbal

• Demonstrated ability to supervise and train employees including organizing, prioritizing and scheduling work assignments

• Problem solving and conflict resolution skills

• Skill in budget preparation and fiscal management

• Knowledge of behaviour management principles

• Knowledge of mental health and addictions

• Knowledge of Health & Safety legislation

• General understanding of computer hardware and software

How to apply:

Please submit your resume by March 2nd, 2025 .

Please submit your application through the posting on the MODC website https://marchofdimes.hiringplatform.ca/list/internal

Need accommodations? We're here to help!

MODC is committed to a workforce that is reflective of the diverse populations we serve. We welcome applications from qualified individuals from all backgrounds and abilities. In accordance with accessibility and human rights legislation across Canada, MODC will provide accommodations to job applicants with disabilities and other protected needs. If you require accommodation, please notify us and we will work with you to meet your needs. We are committed to a selection process and work environment that is inclusive, equitable, accessible, and barrier-free.

Our Reconciliation, Equity, Accessibility, Diversity, and Inclusion (READI) approach

MODC is dedicated to building and advancing an inclusive and welcoming culture. It’s also why we’re focused on attracting, retaining, and supporting diverse people. Thanks to our progressive practices, team members of all abilities and backgrounds are encouraged to access the opportunities and supports they need to grow, thrive, and succeed. Our READI approach is rooted in our shared belief that championing equity and empowering ability starts by investing in our team members— and in our shared culture — so that we all feel included, safe, and confident at work every single day.