Training Specialist Licensed Senior

LOCATION: This is a field position. When you are not in the field, you will work remotely from your home. You must be based in CFSP Region 1 (including Asheville and surrounding counties.)

HOURS : General business hours, Monday through Friday.

TRAVEL : Some travel within your assigned region is expected.

We are partnering with North Carolina DHHS to operationalize a statewide Medicaid Plan designed to support Medicaid-enrolled infants, children, youth, young adults, and families served by the child welfare system so that they receive seamless, integrated, and coordinated health care. Within the Children and Families Specialty Plan (CFSP), and regardless of where a member lives, they will have access to the same basic benefits and services, including Physical health, Behavioral health, Pharmacy, Intellectual/Developmental Disabilities (I/DD) services, long term services and supports, Unmet health-related resource needs, and Integrated care management. We envision a North Carolina where all children and families thrive in safe, stable, and nurturing homes.

The Training Specialist Licensed Senior responsible for facilitating a variety of performance-based learning events. Training is focused on specialized skills training such as clinical or technical training, not operations processes and procedures. This position is for the Children and Families Specialty plan program of North Carolina.

How you will make an impact:

• Facilitates learning events that are performance-based in nature.

• Delivers synchronous and asynchronous learning events using varied media in virtual and global in-person environments.

• Employs rapid course development methodologies to quickly meet client audience needs.

• Exercises classroom management including learner performance and escalates issues to Learning & Development and client leadership when necessary.

• Consults and solves complex learning solutions including identifies client audience training needs, successfully uses performance consulting training evaluations and metrics to analyze data and identify root cause to determine appropriate learning solutions, develops service level agreements and meets with clients to obtain approval.

• Mentors and coaches’ others in developing these skills.

• Measures, tracks and evaluates learner and client satisfaction.

• Thinks and acts globally and possesses the ability to understand learning and cultural differences both domestically and globally to drive learner effectiveness.

• Keeps technical clinical and training skills updated.

• Willingness to travel within assigned Department of Social Services region to provide training to internal and external stakeholders

Minimum Qualifications:

• Requires a bachelor's degree in a related field and a minimum of 5 years training experience; or any combination of education and experience, which would provide an equivalent background.

• A minimum of 4 years of clinical experience is required.

• Certification/license in the appropriate medical behavioral health field is required.

• Certified Technical Trainer (CTT+) Certification or Structured Learning Experience (SLE) Certification strongly preferred.

• Previous international training experience may be required.

Preferred Skills, Capabilities and Experiences:

• Graduate degree in psychology, medicine, clinical social work, counseling, or nursing.

• Strong interpersonal engagement skills.

• Commitment to continual improvement.

• Experience serving children and families in foster care in one of the following fields: health care, behavioral health care, managed care, care management, juvenile justice, social services, child welfare, etc.

• Demonstrated expertise in trauma-informed care

• Recognition as a certified trainer in trauma-informed practices such as (but not limited to) Trauma-Focused Cognitive Behavior Therapy (TF-CBT), Parent Child Interaction Therapy (PCIT), Child Parent Psychotherapy (CPP), High-Fidelity Wraparound (HFW), Motivational Interviewing (MI), Components for Enhancing Clinician Experience and Reducing Trauma (CE-CERT), Cognitive Processing Therapy (CPT), Family Centered Treatment (FCT), Structured Psychotherapy for Adolescents Responding to Chronic Stress (SPARCS), Child-Adult Relationship Enhancement (CARE), Mental Health First Aid, Youth Mental Health First Aid, Therapeutic Foster Care (TFC), or Intensive Alternative Family Treatment (IAFT) and/or trained in Parent Child Interaction Therapy (PCIT), Parent Management Training, the Oregon Model (PMTO), or Helping the Non-Compliant Child (HNC)

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.