Who Are We?

Solid reputation, passionate people and endless opportunities. That’s Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers – and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.

Job Category

Claim

Target Openings

1

What Is the Opportunity?

Under close supervision this position is responsible for working in a team environment providing front line administrative and general office assistance on a daily basis to internal customers supporting proper claim handling practices, collecting, inputting, reviewing and updating critical claim information and other administrative duties and projects as assigned. This job does not manage others.

What Will You Do?

• Send certified mail and overnight packages.

• Maintain paper and/or electronic documents in claim file folders or electronic file cabinet, ensure accuracy and tidiness.

• Use proper software, consistently move closed files to and from off-site storage.

• Recommend alternative work flows to create efficiencies.

• Receive, scan and process incoming mail. Research for the appropriate recipient may be required.

• Order, receive and distribute supplies and/or equipment.

• Format and print outgoing correspondence.

• Perform other duties as assigned.

What Will Our Ideal Candidate Have?

• University/College degree and/or equivalent work experience.

• Strong time management skills and ability to prioritize daily assignments.

• Strong attention to detail.

• General computer skills and ability to learn new applications in a department with the most advanced and continually improving computer platforms.

• Basic knowledge in Microsoft Office (Excel, Word, Outlook, Teams and PowerPoint).

• Comfortable with newer and emerging technology and tools.

• Proficient at data entry.

What is a Must Have?

• High school diploma or GED.

• Basic knowledge of Microsoft Word/Excel.

What Is in It for You?

• Health Insurance: Employees and their eligible family members – including spouses, partners, and children – are eligible for coverage from the first day of employment.

• Retirement: Travelers provides a core contribution of 3% of your total eligible earnings to your Deferred Profit Sharing Plan (“DPSP”). Travelers also matches your savings plan contribution dollar-for-dollar up to 5% of base pay.

• Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off (“PTO”) annually, plus the opportunity to purchase additional days to allow for up to a total of 36 PTO days per year. You will also receive twelve paid company Holidays.

• Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.

• Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Equal Employment Opportunity Statement

Travelers is an equal opportunity employer. We are committed to providing accommodation to persons with disabilities. If you require accommodation during the recruitment or interview process we will work with you to accommodate your needs.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (4-ESU@travelers.com) so we may assist you.