Description We are seeking a detail-oriented Business Analyst to join our team in the education sector in Oberlin, Ohio. As a Business Analyst, your main tasks will involve processing and analyzing data, collaborating with various departments, and leading workshops. This role provides a contract to permanent employment opportunity.

Responsibilities:

• Process and analyze customer data using tools like Excel, Word, and Atlassian Jira.

• Collaborate closely with various departments, serving as a liaison between technical and non-technical individuals.

• Use CRM and Dynamics 365 to manage customer relationships and data.

• Carry out gap analysis and AB testing to enhance business processes.

• Create and maintain Business Requirement Documents.

• Oversee claim administration tasks and manage business process functions.

• Employ data visualization tools like Power BI and Tableau to present data in a comprehensible manner.

• Work with Workday and Workday ERP systems.

• Lead workshops and provide end-user training.

• Comprehend and implement data integration concepts, even though not directly responsible for it. Requirements • Candidate must possess a minimum of 3 years of experience as a Business Analyst in the Education - University industry.

• Proficiency in using Atlassian Jira is required.

• Experience with CRM systems is mandatory.

• Capability to perform Gap Analysis is essential.

• Must have advanced skills in Microsoft Excel and Microsoft Word.

• Experience in AB Testing is necessary.

• Understanding of Agile Scrum methodology is a prerequisite.

• Knowledge of Business Process Functions is required.

• Ability to draft Business Requirement Documents is essential.

• Experience in Claim Administration is a must.

• Proficiency in Power BI and Tableau for data visualization and reporting is necessary.

• Familiarity with Workday and Workday ERP systems is a requirement.

• Strong analytical and problem-solving skills are necessary.

• Excellent written and verbal communication skills are required. Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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