Assistant Director - First-Year Center

 

Salary: $55,605.00 - $63,582.00 Annually

 

Job Type: FT Exempt Salaried Staff

 

Job Number: FY2503959

 

Closing: 3/13/2025 11:59 PM Mountain

 

Location: 800 W University Parkway, Orem

 

Division: VP Academic Affairs

 

Position Announcement

 

Are you passionate about helping students succeed? In this role, you'll provide strategic leadership for first-year academic counseling and success initiatives, ensuring a high-quality advising experience that supports student retention and completion. You'll oversee key academic counseling efforts, supervise a dedicated team, and collaborate across campus to implement data-driven, student-focused strategies. This is an exciting opportunity to make a lasting impact on students' academic journeys while shaping the future of first-year success at UVU.

 

Summary of Responsibilities

 

• Organization Oversight: Develop, implement, and maintain structure and staffing to effectively accomplish goals and objectives in alignment with division and institutional priorities. Supervise staff including hiring, training, supervision, and performance management in accordance with institutional policies and performance expectations. Evaluate and assign advisor caseloads and implement innovative and impactful individual and group strategies to promote quality and consistent student services. Effectively handle student complaints as needed.

• Management of Student Caseload: Maintain an advising caseload up to 20% of a full-time academic counselor using predictive analytics, approved technology, and proactive outreach to improve retention. Onboard and guide students through enrollment, registration, career exploration, major selection, university processes, and campus resources. Assess placement scores and transfer credits within university guidelines. Counsel students in the development of meaningful educational plans, major exploration and confirmation, course selection, co-curricular opportunities, and basic needs. Monitor and apply research findings in academic counseling, student development, career trends, assessment, and student success. Participate in professional development activities and maintain advisor certification.

 

• Collaboration & Partnerships: Participate in many campus committees, working groups, and task forces related to recruitment, first-year initiatives, student retention, and completion. Collaborate with school/college advising centers and departments to keep current on curriculum, university/college processes, and first-year to department transition. Partner with colleagues in Academic Affairs and Student Affairs to improve student and staff outcomes.

 

• Data Analytics & Continuous Improvement: Within the framework of student success platform software, track and report data regarding a variety of student success measures. Using strategic goals and objectives, analyze institutional/unit assessment data regarding unit and employee effectiveness and outcomes and implement changes as needed. Effectively steward resources of the unit including fiscal management.

 

Qualifications / Licenses / Certifications

 

Graduation from an accredited institution with a master's degree in a related field plus three to five years of related experience for a minimum of nine years.

Preferred Qualifications

Graduation from an accredited college or university with a master's degree in a directly related field plus progressively responsible professional experience in an academic counseling or student success related area in a higher education environment; two years related experience in supervision of employees; or a combination of any and four years' experience related to the Summary of Duties.

 

Knowledge / Skills / Abilities

 

Knowledge

 

• Knowledge of career and academic counseling practices, services, activities, and operations.

• Working knowledge of student development theory and effective student success and retention strategies.

• Demonstrated knowledge of career assessment, counseling, and other related technology.

• Demonstrated knowledge of predictive analytics and the factors impacting student retention, success, satisfaction, and graduation rates.

• Knowledge of financial and business analysis techniques.

• Knowledge of principles, methods, and techniques of effective organizational staffing, supervision, and personnel practices, including staff development and training.

• Knowledge of and commitment to UVU's mission and strategic directions.

 

Skills

 

• Demonstrated skill in effective interpersonal, collaboration, and professionalism.

• Demonstrated skill in verbal and written communication.

• Demonstrated skill in effective communication across university divisions, faculty, and staff.

• Demonstrated skill in problem-solving and decision-making.

• Demonstrated skill in employee development and performance management.

• Demonstrated skill in budget preparation and fiscal management.

 

Abilities

 

• Ability to use predictive analytics to recommend, create and implement practical interventions and process improvements essential to success in this role.

• Ability to effectively manage people of various backgrounds and skill sets.

• Ability to demonstrate relationship care-taking and group facilitation techniques to ensure continued engagement by stakeholders.

• Ability to provide for an environment supportive of affirmative action and the achievement of the university's affirmative action goals and policies.

• Ability to foster a cooperative, collaborative and engaged workplace environment with an approach that is positive and optimistic that leads to quality practices and services.

 

EEO Statement:

 

UVU employment decisions are made on the basis of an applicant's qualifications and ability to perform the job without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age (40 and over), disability, veteran status, pregnancy, childbirth, or pregnancy-related conditions, genetic information, or other bases protected by applicable federal, state, or local law.

 

To apply, please visit https://apptrkr.com/6037453

 

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