Directly supervise and coordinate activities of retail sales workers in an establishment or department. Dutiesmay include management functions, such as purchasing, budgeting, accounting, and personnel work, inaddition to supervisory duties. Provide customer service by greeting and assisting customers and respondingto customer inquiries and complaints. Direct and supervise employees engaged in sales, inventory-taking,reconciling cash receipts, or in performing services for customers. Examine merchandise to ensure that it iscorrectly priced and displayed and that it functions as advertised. Monitor sales activities to ensure thatcustomers receive satisfactory service and quality goods. Instruct staff on how to handle difficult andcomplicated sales.