At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

Jabil is establishing a new manufacturing facility in Osijek, Croatia.

The new facility will serve as a hub for Jabil's continued commitment to innovation, sustainability, and delivering comprehensive manufacturing solutions to our customers and will employ over 1,500 people when fully operational. To find out more about Jabil in Osijek click HERE (https://pages.beamery.com/jabil/page/osijek) .

If you’re ready to embrace unlimited possibilities and help world-class clients succeed, then you’ve come to the right place. Apply today for our position Customer Service Administrator in Osijek, Croatia!

JOB SUMMARYUnder general supervision, provides customer service, sales, or administrative support for assigned customer accounts. Communicates with internal and external customers to facilitate product sales or services. Performs routine tasks following established procedures and receives guidance for more complex work. Uses problem-solving skills to address common issues and escalates unique or challenging situations as needed. Regularly interacts with customers to exchange information and clarify details.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Organize travel for staff and customers (coordinate flights, accommodations, and transportation for employees, and customers attending meetings, factory tours, or site visits).

• Prepare travel itineraries.

• Respond to sudden travel adjustments due to delays, cancellations, or urgent requests, ensuring minimal disruption to operations.

• Manage front desk and visitor services (welcome guests, vendors, and customers).

• Handle incoming communications (answer phone calls and emails, routing them to the correct teams).

• Provide timely and accurate information on customer orders and product inquiries.

• Arrange customer meetings, visits, and events.

• Perform other duties as assigned.

JOB QUALIFICATIONS

We’re looking for a proactive and personable individual with exceptional soft skills who thrives in a team environment. The ideal candidate is not only organized and detail-oriented but also excels in communication and problem-solving. If you can handle challenging situations with grace, build strong relationships, and communicate fluently in English, both written and spoken, we’d love to hear from you!

Knowledge and Skills Requirements:

• Strong interpersonal and communication skills, with the ability to handle difficult situations effectively.

• Proficiency in English (both spoken and written).

• General understanding of a cross-functional organization and ability to find needed resources.

• Experience working with and managing documentation.

• Proficiency in using computers, including word processing, spreadsheets, and presentations.

• Ability to present information clearly and respond to questions from managers, clients, and customers.

• Problem-solving skills, with the ability to gather data, analyze facts, and make informed decisions.

• Ability to manage routine tasks and adapt to standardized situations with minimal guidance.

• Comfort with basic mathematical operations, including computing rates and interpreting graphs.

If you are interested, please apply online with your CV in English.

To learn more about Osijek and its qualities click HERE (https://www.intelligentcitieschallenge.eu/sites/default/files/2023-04/ICC_Final%20deliverable_Osijek.pdf) and HERE (https://www.osijek.hr/) .

Virtual Tour of Osijek (https://www.tzosijek.hr/)

BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver’s license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact your local police department. Any scam job listings should be reported to whatever website it was posted in.

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.

Accessibility Accommodation

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_Accessible@Jabil.com with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.

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