Job Information
Black & McDonald Limited Contract Manager, Facility Management & Operations in Ottawa, Ontario
BUILD YOUR CAREER AT BLACK & MCDONALD
Black & McDonald is an integrated, multi‑trade service provider that safely delivers high-quality construction, facilities management, and technical solutions. We are a family-owned and family-run company that employs thousands of highly skilled and talented professionals across North America. With 100 + years of diverse market experience, we are a forward‑thinking organization with a strong track record of delivering operational excellence and customer-focused solutions that stand the test of time.
ABOUT THIS CAREER OPPORTUNITY
Black & McDonald's Ottawa team is growing! If you are committed and collaborative professional looking to contribute to a hard-working, innovative team, this opportunity is for you.
The Contract Manager will lead the provision of Facility Management Services for a portfolio of key clients, reporting to the Department Manager. The successful candidate will be responsible for overseeing and managing all aspects of contract delivery, from contract performance to change order negotiation.
Duties and responsibilities include, but are not limited to:
Contract Administration:
- Oversee and manage contracts for facilities management services with federal agencies. Ensure compliance with SLAs, reporting requirements, and federal standards. Review contract terms for alignment with company goals.
Service Delivery:
- Coordinate service delivery (maintenance, repairs, custodial) with internal teams. Maintain schedules and monitor quality assurance to meet deadlines and performance standards.
Stakeholder Management:
- Act as the primary contact for federal agencies. Foster relationships, address concerns, and collaborate with subcontractors to ensure contract compliance.
Compliance & Risk Management:
- Ensure adherence to federal, provincial, and internal regulations. Mitigate risks and maintain accurate contract performance records.
Financial Management:
- Manage contract budgets, approve invoices, and provide financial performance reports.
Contract Modifications & Renewals:
- Oversee contract changes, extensions, and renewals. Identify opportunities for improvement and present them to leadership.
COMPETENCY REQUIREMENTS
Bilingual in French & English considered an asset
Communicates Effectively
Customer Focus
Problem Solving and Innovation
Maximizes Business Performance and Team Effectiveness
EDUCATION REQUIREMENTS
Bachelor's degree in Business, Facilities Management, or related field
Certification in Contract Management (CPCM, CFCM) or Facility Management (FMP, CFM) would be considered an asset
WORK EXPERIENCE REQUIREMENTS
5+ years of contract management experience, preferably in facilities or government contracting
Experience with government or military contracts
Familiarity with federal building codes, safety, and environmental regulations
SKILLS, ABILITIES, AND OTHER REQUIREMENTS
Must be able to hold and maintain a Secret Level Security Clearance
Proficiency in contract management software and MS Office
Demonstrated experience in problem solving abilities
We welcome and encourage applications from persons with disabilities. Accommodations are available upon request.
If you are an existing Black & McDonald employee, please notify your supervisor of your interest and intent to apply before applying.