Job Information
Advanced Medical Transport 2-1-1 Call Center Specialist in Peoria, Illinois
This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/12576355
In the AMT/United Way 2-1-1 Call Center, you will be responsible for all incoming calls from community members in need. Our Call Specialist will work within a small team to connect community members with appropriate resources to aid with non-medical emergencies.
Job Duties:
- Provide top notch customer service to community members
- Answer all inbound calls with professionalism and compassion
- Align callers\' needs with available resources and make appropriate referrals
- Advocate for callers
Advanced Medical Transport provides competitive benefits:
- 403(b) account with 50% company match
- Paid Time Off
- Holiday Pay six paid holidays each year: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day
- Payroll Direct Deposit
- Furnished Uniforms
- Paid Continuing Education
- Tuition Reimbursement
- Sign-on Bonuses for Clinical positions
- Employee Assistance Program
- Medical, dental, vision, and prescription coverage, as well as flex-spending or HSA accounts
- Disability
- Life Insurance
- Fitness Center Memberships